Verified
Rajwinder Help
I dealt with Rajwinder regarding issues with my EV charger, which was actually an issue with the set up the the VW van, not the charger itself. Rajwinder couldn't have been more helpful with information and responding quickly. Thanks Gareth
Verified
The Connection is made successfully..
I had been struggling for a couple of days to successfully connect my EV charger to my new Hybrid car. I called the help line of Project ev and was connected to Farhan Syed. He could not have been more helpful or patient. He spend time with me to walk me through the process, he was very knowledgeable and understanding, by far the best online customer service l have had. The connection is now made and l am confident l am now all set to have a charged up vehicle when l wake up tomorrow.Well done Farhan.
Verified
had some issues my end with emails
had some issues my end with emails. the team were very quick to respond and very helpful thank you very much to Antonio Mal for his help.
Verified
Quick, helpful response
Contacted via Email and received a quick response, new firmware update and my issue was resolved - Friendly service from Antonio Mal and good follow up.
Verified
project EV
Problems with the Project EV app but resolved very quickly by a helpful William in the Project EV technical team
Verified
Problem with charging box
Problem with charging box quickly resolved by William
Verified
Problem resolved
Problem resolved. Rajwinder was friendly, helpful and knowledgeable. Thank you for your help in resolving my problem.
Verified
Excellest support services by the call…
Excellest support services by the call centre and then engineer Jonathan to fix a faulty unit. Definately recommend.
Verified
Kuran Hallan went above and beyond to…
Kuran Hallan went above and beyond to answer query raised. He engaged with many members of the team and came back with the appropriate answer. Diligence personified
Verified
Great customer service
Great customer service