The rim on the left front was dented on…
The rim on the left front was dented on the inside and the front fender had over spay from a repair done to the car. The manager said that the car had never had an accident or major repair. We will never send anyone to Easterns Auto.
Recommend
Very polite. Willing to work out the best deal for us in our situation. Very responsive.
I received awesome service
I received awesome service, I was in and left with a vehicle in less than three hours. My sales person Glenda at the St.Barnabas Rd in Maryland was awesome and the whole team. Thank you Eastern Motors.
The service was fine...I was approved
The service was fine...I was approved quickly... but they don’t really at you chose you own car ... that the issue I had
I purchased my car at Easterns…
I purchased my car at Easterns automotives in Alexandria,Va. The sales person( Phillip ) was very Knowledgeable and was extremely helpful in understanding my needs. He also took care in explaining my options on price and finance that best fit my budget. I will recommend Easterns Automotive to all my friends. Thanks Easterns and Phillip Joy Farrow
The customer service was exceptional.
The customer service was exceptional.
Bad not good
After i bought the car ...i had a problem w it and i was ignored ...but before i bought it i was treated good
Buying a car is a big $ deal
Buying a car is a big $ deal. At the Dealer paperwork is a long time consuming thing for a buyer once a descicion is made. Not telling the buyer ahead of this long process that the car is been involve on an accident is unfair and in our case became a huge problem later.
After you purchase your vehicle the management treat you like s***
My salesperson did an awesome job of selling me the car after I drove away a couple of weeks I came back to have brakes repaired the manager was very rude nasty and treated me like I couldn't afford a car even though I just purchase a car Before i purchased the car the manager was so nice and friendly and now that I own the car and sign the final papers he turned into a complete a****** I would never go back there or send anyone there
Bad quality
on the way home, the paint on the rear-view mirror started to crack, call to notify them and they told me that they could not do anything and blame on me.