I was not there, however my sister who was, was very pleased with the service

I already left a very positive review of the service AWR gave me on their first request for a review, which was texted to me. I've received at least four more requests for reviews since then. Please try to control the technological duplication.

First and foremost the service representative was excellent. However, the company and this program FAILED. The company chosen by the provider came to our house and informed us they did not carry the products required to service our air conditioning unit. So we wasted money and we wasted time. If we are not refunded our money we will simply file a lawsuit. Totally hoodwinked

Very impressed with prompt response and excellent support staff

operator answered the phone around 2:30 in the morning and gave clear and precise directions that were very helpful. I was very impressed with that.

This is taken to long It’s been since the 20th of last month for something that should’ve only taken three days to complete, I don’t get the answers that I’m looking for

Hartmann & Sons who are hired by AWR came to my home in July to first unclog the bathroom sink (which was done). Five minutes after they left I went to my kitchen to cook & water was backing up in the kitchen sink & also when you flush the toilet the water was coming up in the kitchen sink. The 3rd person they sent to unclog the main pipe in my garage had to remove the cap off the pipe by sawing it off? their plumber cracked the pipe. The pipe was not leaking before they came it was only clogged. It is September 3 & the pipe is leaking because Hartmann & Sins said I did it. I never touched the pipe. They have been out 5 times altogether. They look at the pipe for 2 seconds. Say they have to call their Manager & then they leave because cracks are not covered. I just need them to own their mistake, but they refuse. They came out July 19, 22, 25 & 2 times in August.

Understood my needs, did as much as possible for me! Pleasant worker!

I made a claim and never got service I went without hot water for almost 2 weeks. I FINALLY had to call my own plumbing company and it still not fixed they said it would be sometime this week.Yall have the exact date on file when I made a claim

The cost of the service has increased significantly since it started more than doubled.