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Kristine Steele

04 September 2024, 01:22

  • 1 Review
  • US

Verified

Great enjoy

Great enjoy! The workers turned into very informed and defined the entirety virtually earlier than starting the task. The work turned into finished efficiently and the price was affordable. I will truly use their service once more!

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Lynda Reese

03 September 2024, 17:47

  • 1 Review
  • US

Verified

I couldn't be happier with the plumbing…

I couldn't be happier with the plumbing service I received! The workers became on time, professional and stuck my trouble quickly. My water heater is now working flawlessly again. Highly suggest American Water Resources!

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Monica Zachery

31 August 2024, 22:27

  • 1 Review
  • US

Verified

American Water Resources of Texas IS A SCAM

I honestly did NOT want to give this company any stars....HORRIBLE SERVICE. NO QUALITY PLUMBERS IN THE DFW AREA. NO EMERGENCY SERVICES...I was rescheduled 4 times with NO RESOLVE! I eventually had to find a plumber on my own to fix my issue. Extra money spent out of my pocket before this warranty company did NOTHING! STAY AWAY FROM THIS COMPANY...AND THEIR CS SUCKS!

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John Zucca

31 August 2024, 05:40

  • 1 Review
  • US

Verified

complete Charlattans

complete Charlattans! wasted my money paying the monthly fee for sewer and water pipe repair. Absolutely zero customer service. when the time came to get work done they were not accessible. Please do not waste your money. They should be shut down! discraceful!!!

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Sabino Gamez

30 August 2024, 10:03

  • 2 Reviews
  • US

Verified

"Beware of AWRUSA - Modern Bloodsuckers"

Absolutely nothing went wrong. You know why. Because i was smart enough to check out Trustpilot first. And afterwards i found out that these lowlife ragheads that can barely speak English from foreign countries are nothing but a bunch of thieving scammers. The way to fix these problems caused by these scumbags is by filing a Class Action Lawsuit. Just saying. Have a nice day.

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Ron ONeal

27 August 2024, 22:55

  • 1 Review
  • US

Verified

AWR has not served me well at all still not complete!

AWR has served my problems totally unsatisfactory,this last time took over 2 months to finally get contractor to my home to repair water leak & im not even sure it’s fixed!I did have a contact person contact me & say she would be working the claim for me her name she said is Jade her phone number is 331 290 6025 but she no longer contacts me & I have called many times leaving message for help with no results! This has to be the worst company I have ever dealt with & should you choose the. I’m sure you will be very unhappy

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customer

19 August 2024, 08:59

  • 1 Review
  • US

Verified

SCAM - AN ABOSULTE FRAUD AND SCAM

Called on a Saturday morning to get help due to a leaky pipe that necessitated shutting off water. Got a call back from their contract plumber, Hartman and Sons that the earliest they could come out was Tuesday. I called AWR back to tell them this was unacceptable, and they told me on three separate occasions over the weekend that they would call me back after they spoke with Hartman. Never heard back forcing me to have to call back on multiple times over the weekend - was met with being lied to and nobody really caring I had no water during a weekend with temperatures 90+. Suggested I call a plumber and then submit invoice to them. Had a plumber (Horizon - great!) who diagnosed issue and was charged $258. I submitted clam to AMR and was denied by email by a company I have not heard of (Your Source Homes). I called several times to try to dispute and was met with EXTERME Rudeness and indifference (I can't believe woman Joy is actually a manager). No one would let me speak to a someone in management or provide a name and address to send my complaint to. No last names either. When I tried to cancel my subscription, they kept me for 30 minutes before they finally cancelled. These clowns are nothing but a bunch of frauds and scan artists. I can't believe they are still in business with the Customer Service staff they have. Whole place should be shutdown. KEEP AWAY FRON THIS COMPANY AT ALL COSTS.

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Gilbert Midonnet

18 August 2024, 02:35

  • 1 Review
  • US

Verified

I called them up to purchase a warranty…

I called them up to purchase a warranty for the water/sewer line and they were "off". My scam radar went off and started looking around. They're completely scammy.

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Patricia Gist-Watson

17 August 2024, 03:36

  • 1 Review
  • US

Verified

American Water Resources Hartman and Sons Water and Sewer Company Assignee

American Water Resources assigned the Hartman and Sons HARTMAN & Sons Water & Sewer of 1188 Dekalb Pike Blue Bell, PA, United States, plumber to check on a ceiling leak as he doesn’t open up ceilings that are plastered. The fee to do that type of ceiling was advised. He left without checking the ceiling as he only opens up a drywall. The service visit plumbing fee was charged for not doing the job. I see why they didn’t give their address or phone number!

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Dana

16 August 2024, 04:45

  • 1 Review
  • US

Verified

SCAM!!!!!!!!!!!!!!!!!!!!

SCAM!!!!!!!!!!!!!!!!!!!!