Came right in, made an assessment and temporarily fixed issue. Still waiting for call about replacing unit.

complete scam, don't bother. I called them with a leak problem, after the water company dtermined there was one... they said, you have to identify exactly where the leak is, and then we will send someone out! What a scam.... plus, the reps hardly speak english (I spoke to several different ones, they can't tie two works together)

They went out of their way to find the trap.

Very good customer service made all out effort in assisting me on my property and household needs on protection. Thanks

Fast, efficient, professional service.

Took three weeks for them to come clear my sewer line clog. I had to call them numerous times and make a formal complaint for someone to show up. They used to be a great company but unfortunately have outsourced their customer service which has negatively impacted the company.

I had to click on one star to be able to review. This company just scammed us horribly this weekend. I had been paying them for 6 months, $12.49 a month. We called them Sunday several times. They kept saying there are no providers in our area. Monday, we were still calling them. They kept telling us there was no service provider in our area. Then, they told us it would be 72 hours before anyone could come. It was our sewer line and we could not use our toilets for 2 days. Several times they said a supervisor would call us back when we asked to speak with one. Never happened. So, I paid $99.92 dollars for nothing! Absolutely nothing. Buyer BEWARE of this company. The American Water Company who is our water provider would do nothing even though they are associated with American Water Resources. They said there was nothing they could do. DO NOT give this company any of your money. They will NOT HELP YOU, PERIOD!!!!!!!!!

Was about to sign up but good thing for these reviews. Thank you to all!

Wish I could give them a zero. I have paid for their insurance for years and they have been horrible. My water line busted two weeks ago in my yard and was backing up into my basement. They sent two guys from Hartmann and Sons both said it’s legit and is an emergency. Had my water shut off and now I am told by Hartmann’s they don’t work in my area so the insurance company is looking for another company which is in day two. Stay away from these bums and get a rider on your home policy

I was just about to sign up but thanks to all that post their experience. It has help me and perhaps a lot of other potential victims. GOOD JOB!!!