Good delivery, great trampoline and good bounce. The only thing I didn't like that much was the sunshade which doesn't cover the whole surface above and lets leaves in. I will buy a universal shade that covers it better instead

Sale handled professionally and swiftly

As a Christmas Gift to 2 children it seemed to be a perfect fit for the area we had. The children test jumped the trampoline for 5 minutes and then left it to the adults to test. It's great, plenty of bounce and so, so, much fun. Don't buy these just for the kids, get the bigger one and have some family fun - I dare you

Great product. Fast delivery.

Our two boys (6&2) are absolutely loving the 12ft tramp! We got it for them for Xmas and it arrived two days before which was perfect. Unfortunately the hoop somehow got lost in transit, however the shipping company AND Jumpflex rectified this straight away! I contacted both and Jumpflex emailed straight back even though it was the day before Xmas eve and they sent a new one that day which arrived the following week. We have been so impressed with the service and so far with the tramp. It was quite easy to put up taking one person and only about two hours, with a few interruptions from little people 😄

Pretty easy to put together , didn’t get the smart shade I ordered but only took one email and they sent a new one straight away so can’t complain about the customer service! Bought it for Christmas and already have one of the plastic clips broken and had to zip tie the net back on so that’s a bit disappointing but overall a good quality and sturdy trampoline!

Hi. Thank you for sending the replacement springs, unfortunately I had to replace 10 springs on further inspection as some were stretched and ready to break. This is extremely disappointing as we have only had the trampoline 6-7 months. We previously had a Springfree trampoline and there rods lasted at lot longer and now we are concerned this trampoline will not last very long.

Our Jumpflex 12ft trampoline arrived while we were moving house so didn't get the chance to unpack and assemble for nearly a week. Unfortunately during assembly we found that it was missing 48 of the 72 springs required. I contacted Jumpflex by email then followed up with a phone call the next day. When I explained the issue , the lady who assisted was extremely helpful and organised delivery of the springs that were missing from the original order. They arrived the very next day. When the weather improves I will continue the assembly. Very impressed with Jumpflex customer service! Looking forward to the kids getting to jump on the trampoline soon.

Jumpflex customer service is absolutely wonderful, they are very helpful and went the extra mile for us. And the tramp is awesome and well worth the money! Thank you Jumpflex!

The trampoline is great, however, just as impressive is the customer service through every step of the process. Highly recommended for all facets of the business.