Excellent service
Excellent service - I ordered a jacket which was too small, be aware if there are 5 sizes and the smallest one is L it may be not be large UK size.. I contacted My Blufish and they came back quickly and were happy to send a replacement jacket in 2XL straight away. The jacket is lovely, looking forward to wearing the new one! 😊 David
Parcel didn’t arrive
Parcel didn’t arrive, after one quick email and excellent response from customer service a replacement was sent & received many thanks
Verified
Many thanks for helping me with my…
Many thanks for helping me with my problem. Sorry it did not work out for me. Your product is well made and good quality, unfortunately your sizes are well out of size.
Provide excellent customer service as a…
Provide excellent customer service as a priority. Highly recommended
I bought a dress for my daughter but…
I bought a dress for my daughter but unfortunately that it is too small to fit her. But right after contacting to Mybluefish, I soon get their response and I feel quite satisfied with that. Surely I will use their service as well as introduce to my friends too. Many thanks.
When my item didn't arrive I contacted…
When my item didn't arrive I contacted Myblufish who apologised and offered a replacement or a refund straight away, I could tell by the tracking info that it was down to the courier service that my item hadn't arrived so for Blufish to offer me these choices was very refreshing. I asked for a replacement because it was a birthday present and then my original item turned up so I was happy all round. Thanks Myblufish much appreciated Terry
Still haven't received an answer to my…
Still haven't received an answer to my email at My blufish, regarding my question on an item I have received!!!!! worrying me now, wont order again.
Although the company has excellent…
Although the company has excellent customer support, I failed to receive my order the first time round and then failed to receive the replacement order, so I can't really recommend.
Returns
Received parcel earlier than expected however it was not suitable and needed to organise a return. I sent an e-mail which was dealt with immedistely. Awaiting refund but so fare so good.
Brilliant customer service
Brilliant customer service, very quick on responding to emails. The size I ordered was massive and to big, so I could of done with a size 14 Instead. But overall lovely light rain coat lovely colour. I will be ordering the next size down though. Keep up the great work Thank you Toni