I am totally new to this hobby but got great suoort from RVO.
I am totally new to this hobby, I found Rother Valley from a Google search. Adam has been most helpful in advising the best products to purchase, at very competitive prices. The service has been first class, end to end, prompt and efficient delivery. Thanks, I will be back. Les Allen
Bought a set of binoculars.
Bought a set of binoculars from these guys. The order was dealt with promptly and arrived as advised. They had time too, to answer some of my dumb questions.
Excellent service and delivery
I wanted a telescope to get back into it and Adam at RVO was excellent in responding to all my questions and making sure the solar filter I wanted properly fitted. I ordered online on Friday and it arrived well packaged Saturday with no problems. The whole experience was easy and the staff there are very helpful and experienced. My first time using this company and I will definitely be using them again.
Thanks Adam
Call it mid life crises or whatever but decided to buy a telescope and try my luck at astrophotography. As a complete novice at this Ive found it a minefield. The advice these have given me has been brilliant. Orders/ delivery has been perfect. Highly recommend these. Thanks all ....no doubt I will be back
I recently purchased a 'ZWO ASI678MC…
I recently purchased a 'ZWO ASI678MC USB3 colour imaging camera'. I was excited about producing some planetary photography, I had already purchased a laptop with Windows 11 so that I could fulfil what I had set out to achieve. Unfortunately unbeknown to both myself and a vey helpful employee of 'Rother Valley Optics' (Adam) the driver for the camera was incompatible. This information was acquired from (ZWO) by Adam about the fact that the driver was not recognized by the laptop. The Samsung Galaxy Book 2 Go latest edition runs on the 'ARM' Advanced RISC Machines Chipset Processor and ZWO informed us of this and explained that the driver will not be available until late 2025. I have to say that Adam was exemplary in contacting ZWO and getting this information and increasing my knowledge about fast moving technology. Albeit the camera is being returned and I will be using DSLR photography and 'Photoshop' I have to say the customer service of Rother Valley Optics essentially (Adam) was outstanding and will look to purchase from them in the future.
RVO + Adam = first class service
I recently purchased a astro camera from RVO, unfortunately for me it was unsuitable for my telescope. Adam at RVO, has been outstanding in his customer service. Adam has been extremely patient with me across no less than 18 emails. The level of customer service has been exemplary. I have chosen to upgrade on my camera and once again Adam at RVO has been extremely helpful. I will certainly be remaining a customer, and can recommend Thier services. A good job well done. First class.
1st class service.
First class service for a first time buyer from Rother Valley Optics. Emailed after 2pm on a Friday about the availability of a tripod, Adam replied within minutes saying it was available, I placed the order and they even managed to ship it that day... Monday, tripod arrived in perfect condition. I ordered the SkyWatcher 3/8 Inch Thread Stainless Steel Tripod and it goes perfectly with my GTi mount. The tripod is quite big and is possibly borderline for portability, but sturdiness is more important and I have a trolley for moving my astronomy kit around, so it's not much of an issue. Adam, thank you for 1st class service. Will definitely be using Rother Valley again... once I've saved a few £££'s for some eyepiece's, barlows, or maybe a scope upgrade
Ordered a telescope
Ordered a telescope , it arrived the next day, I was kept up to date with delivery and phoned an hour before letting me know what rime it would arrive, the price was great. My grandson will love it I will certainly reccomend this company.
Rother Valley Optics were recommended…
Rother Valley Optics were recommended to me by a local astronomy club. The service was excellent with very swift responses to emails and they answered all my questions. My order was delivered on time and I am very happy with the products. I will definitely be buying from them again.
First Time Using RVO
New to astronomy so this was my first order. Really simple to open an account and the website was easy to navigate to find the items I wanted. All at excellent prices too! Adam sorted me with a filter I needed and added it to my order. Everything arrived next day, safely protected in cardboard and bubble-wrap. Wonderful service from RVO and I will certainly buy from them again.