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5/5 for these high quality knives! Love them!
Extremely happy with my order! The knives I ordered arrived quickly and in excellent condition. The aesthetics are on point and as shown in the photos :) Added bonus is their very responsive customer service who helped me with my questions during my purchase. Will definitely order again!
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Their customer service “team” is one guy called Jicks who isn’t very effective
I placed my order on 31/10/21 and was told it had been shipped 8/11/21… 10 days later and it still hasn’t been dropped off with Royal Mail (the carrier that they have used, not DHL as stated on their website) their “support” is one guy who’s generic response is “I’ve passed this on to management and I’ll inform you when they get back to me” and then on Saturday 13th “ Thank you so much for your message for us. Please be informed that upon further checking on our end, it shows that our shipping team was currently despatching your order to Royal Mail, the courier of your order.” Spoilers, It still hasn’t been received by Royal Mail according to the tracking info Jicks provided me with. Their “24/7 customer support” has a phone number that goes straight to a voicemail box. Update Since posting the review I have received an apology for the lack of effective communication and a promise that my issue will be addressed
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These are the sharpest knives I’ve ever…
These are the sharpest knives I’ve ever owned! I have the Hayami collection and it is beautiful, each knife is razor sharp and it makes my prep work a lot easier. Highly recommend!
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Just Got My Second Set!
I ordered the Phantom Series back in June and then I saw their Wasabi Series on FB and had to get it. Very happy with both purchases and had a great experience with their customer service team! Highly recommend for anyone starting their holiday shopping.
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The best knives I have ever purchased!
The best knives I have ever purchased! I just bought my second set! Great shipping time, high quality and super sharp! If you are looking for some great knives I highly recommend Razar!
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Really happy with my set of knives
Really happy with my set of knives, not only do they cut through anything like butter but they also look absolutely fantastic in my kitchen. Would definitely recommend.
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Scrap after a few months.
Update. The after-sales team have now stated that they would gladly exchange the defective knives. What a good response. I am really pleased as it is such a cool set of knives that look the business in my kitchen. Great looking set of knives. Until the handles all start cracking in a few months. A lot of money wasted. There is obviously a manufacturing detect. After sales response. Hi Johnpaul, Please be informed that we can no longer issue a replacement for your knives as it has been more than two months since you received your products. And as per company policy, our shipping team can only offer a replacement if your order is still included in our return policy. In fact, we only have a 30-days return policy for you to be able to request a replacement. Our shipping team extended it to 60 days. Unfortunately, your order is indeed no longer included in it so we sincerely apologize to inform you about that. Please contact us if you'll require further assistance, we'll help you with all that we can.
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Ordered a set of the Phantom series…
Ordered a set of the Phantom series back in March. Really durable and still as sharp as they day I opened the box. Great knives reccomend highly.
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Amazing knives very happy with my…
Amazing knives very happy with my purchase. Purchased months ago still sharp and looking amazing. A must have in the kitchen
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Excellent knives
Excellent knives, very durable and sharp, will deffo be ordering again