Although there was some miscommunication initially razar customer service did rectify the situation and was able to provide me with some good info about my order. Glad to have customer service that responds.

Excellent service. brought a lovely set for my brother in law who is a chef amazing I highly recommend thanks again.

I love them! Have the azure and wasabi series and the snaga! Super sharp and excellent craftsmanship. 10/10 recommend. Just wish the wasabi series were packed like the azure, shipping was rough and broke the tip on one of the knives :( other than that they are awesome!

I have 2 set of Razarknives series, 1 set of Azure series and 1 set of Wasabi series. I love both of them, gorgeus and crazy sharp, beautiful design.

Poor customer service, pressed ahead with delivery even after order cancelled and have held onto my money for a week past cancellation date. below is the conversation i had with a razar representative over paypal, since they do not seem to be capable of responding to me via email. I have attempted to contact the seller of the product on three seperate occasions to cancel the order, which i am legally allowed to do as this is within the 14 day 'cooling off period' after purchasing goods or services online, to which i have had no response regarding a refund. please advise what information i need to proviide in order to effect an immediate return of funds, as it has been a week already and i have heard nothing back the first email requesting cancellation was dated just hours after the original payment went through Razarknives 16 August 2021 at 12:13:43 BST Hi Sam, your order has been shipped. If you would like to return your order, please return them to our returns address which is- 46 hooker road, nr79ul,Norwich,norfolk 16 August 2021 at 12:21:53 BST dear razarknives team, please explain to me why you have ignored my emails for more than a week and shipped the package despite receiving my cancellation request THE SAME DAY, and then only responding when I have taken this directly to paypal. please effect the return of monies immediately and with no cost to myself in line with my consumer rights as again, I cancelled the order only hours after it was placed. I will take this further if i am expected incur any costs with this return, as you have ignored my email and pushed ahead with shipping in order to keep hold of my money for a longer period of time

lovely knifes, just purchased a second set as a xmas present for my father. A great selection best knifes ive ever had, being a “leftie” i have struggled over the years with knifes but i can use these with ease. Thanks Razar

I have had the Phantom set for 4 months now. I have held off on my review simply because I think you should use something for it's purpose before writing a review. Yes they are beautiful to look at...at least at first. Yes they are sharp...also at first. I noticed only after a hand full of uses the edge retention is horrible. Don't bother to attempt to sharpen them because they literally crumble during hand sharpening. I am a Chef and have been for 25 years...I have a little experience with knives. Really the only thing these knives are good for is wall art as other positive reviews show.

We received our knives today and they are absolutely beautiful!!! Great company, fast delivery and communication is perfect. Thank you for such great quality.

This is a gorgeous set of knives. By far the sharpest I have ever had! They make food prep more fun!

Update: Since placing my review the company has dealt with the outstanding refund and has issued the money back immediately and apologised. Even though I have my money back, this does not change my overall experience with them which wasn't great! I ordered a set of Azure knives beginning of May, then all of a sudden on the 17th May some knives arrive not from DHL as advised on their website by Hermes. I received no dispatch notification to say these had been shipped. I opened the package and I realised the wrong knives had been sent. I notified them of the error immediately, and they asked me to post the incorrect knives back and they will cover the cost of shipping. I sent these by next day special delivery and arrived with them on the 19th May. The company never informed me they arrived and after further research, I decided i no longer wanted the order I originally placed and asked for a refund. From that moment It was just multiple lies. On the 21st May I was told they would issue the refund that day. Multiple days passed, still no refund. I was chasing on a regular basis and still nothing. Kept being assured the refund was issued when deep down I knew it hadn't. Was then told they issued the refund on the 26th May, but still would not provide proof. Multiple emails later, and finally at 10pm on 05/06 I received a refund notification for the order total and not the extra cost of postage. On the 08/06 my refund for the order was received. To date I have been emailing and messaging trying to get a refund of the postage money of £33.39 to no avail. They said they would have to issue BACS payment for the postage money to which I agreed to. That was 2 weeks ago and still no sign of a refund. Everytime I kept chasing I would either not get a response or I was told it was with the accounts team and they were only customer service, so nothing more they could do. I have kept all emails and messages as proof. Just give me money back.