user image

G. Macasera

05 December 2024, 02:10

  • GB

Amazing customer service

Amazing customer service, good quality products and affordable price. Staffs are very accomodating, answer and resolve issues immediately.

user image

Jane A

04 December 2024, 22:23

  • GB

Damaged goods

I received the order I placed with Rinkit, upon arrival the packaging looked like it had been thrown about. This filled me with dread as to what I would find inside. Firstly everything I ordered was there however the 6 slate placemats were damaged. I e-mailed sales at Rinkit along with photographs expecting to have to wait for a reply. I received an immediate reply along with a resolution whereby the broken items are to be replaced. It despite the damaged goods been an absolute pleasure dealing with this company and I will not hesitate to place further orders.

user image

Sally-Anne Tapia-Bowes

04 December 2024, 18:30

  • GB

Super happy with items and despite…

Super happy with items and despite receiving the wrong ones, was gifted these before promptly being sent the right ones. Very communicative and pleasant.

user image

Janet Macleod

04 December 2024, 03:13

  • GB

Great quality of homeware@…

Great quality of homeware@ exceptionally good prices, fast delivery and lovely friendly staff. I had a quiery about a product and delivery, Ben & Katie that I dealt with through email, could not have been more helpful.

user image

Susan Stephens

03 December 2024, 06:03

  • GB

Great communication and customer…

Great communication and customer service. My purchase was unfortunately damaged on arrival, they refunded the same day. (I requested the refund).

user image

Cj simmons

03 December 2024, 03:02

  • GB

Great customer service

On receiving my crystal glasses I opened to two broken ones, emailed Rinkit with photos and had a reply within the hour that they will send me out more. Fabulous customer service will definitely use this company again.

user image

paul scott

03 December 2024, 02:47

  • GB

This really is a great company with…

This really is a great company with exceptional prices and amazing fast delivery, customer service are quite amazing , replying very quickly to a question, the quality is very good too .

user image

Debbie Whitehead

03 December 2024, 01:02

  • GB

FAULTY ITEM, NO REFUND, NO EXCHANGE, AWFUL CUSTOMER SERVICE

Got garden table woth chairs, table very wobbly, they've been dragging return or replacement for over 2 months to change their mind that they 'don't deem this faulty'! Sent me over and over same messages like they just copy & paste them! Awful. I will be going to Ombudsman

user image

Kath Matthews

01 December 2024, 18:30

  • GB

2nd to none customer service

The best customer service I have ever experienced as an online shopper. 2 out of my 6 chrystal glasses arrived speedily however were ever so slightly chipped at the best so I contacted Rinkit who very kindly replaced them instantly with out ant quibbles. Will defo shop with them again.

user image

Vanessa Moore

30 November 2024, 17:29

  • GB

5 STAR

I don't normally write reviews..but ..Great product ..Great price ..Great Speedy ...Well wrapped Delievery .Deserved of 5 🌟 Will use again x