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customer

27 November 2024, 00:30

  • GB

Rinkit is a great company

Rinkit is a great company. I bought lots of kitchen storage jars of various sizes from them and have been very pleased with them. The delivery was fast and efficient. items were all well packed and communication on delivery was good. One jar recently failed and Rinkit customer services were quick to respond and get a replacement sent out.

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Jackie

26 November 2024, 21:33

  • GB

I recently placed an order for six cups…

I recently placed an order for six cups and saucers. Unfortunately three cups were broken. I would say poorly wrapped and a large flimsy box.An area for concern which needs urgent attention. I was not surprised they were damaged.l reported by email with pictures and the response was fast and efficient. Replacements arrived the following day . Excellent customer service. I will certainly buy from you again.

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Andrew Ridley

26 November 2024, 18:43

  • GB

Bought a large amount of mugs

Bought a large amount of mugs. Delivery came the next day and despite one mug being broken. Rinkit replied to our email straight away and offered to replace with an apology. Second time I have purchased from them and their service has been brilliant!

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Rachel

24 November 2024, 22:06

  • GB

Excellent company

After placing my first order it was delivered after few days . I ordered quite a few items and the quality is excellent. I did have just 1 item that that was faulty ,after emailing they were very prompt and sent replacement. I will definitely be ordering again , and customer service is excellent.

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Neillhm

24 November 2024, 18:31

  • GB

Very happy with the turnaround times…

Very happy with the turnaround times and customer care. I order sole cups and they were dispatched within hours. Upon receipt, the cups were damaged (due to negligence by the delivery company). After notifying Rinkit of the problem, a new shipment was arranged in minutes, free of charge.

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Jane Bull

23 November 2024, 18:11

  • GB

We ordered some glasses

We ordered some glasses, they were great but sadly, one out of the 18 was broken. Within an hour of me emailing the helpline, they agreed to send a replacement to arrive in the next 3-5 days. I was very impressed with the efficiency and look forward to receiving the replacement.

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Joanne Taylor

21 November 2024, 03:23

  • GB

Excellent products and excellent service

I ordered 15 glass Jars and they arrived 3 days after. One of the glass Jars was damaged in transit so emailed and had a speedy response from Mathilde in customer service who was excellent and sent out a replacement which again arrived 3 days later. So not only are the products brilliant value and the delivery speedy but the customer service was also excellent! Will definitely be using Rinkit again!

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J L

20 November 2024, 01:57

  • GB

Excellent

Ordered a lovely mirror from Rinkit via Tesco Marketplace. It arrived the next day, it was lovely but I had received the wrong size. I emailed and Nadine contacted me straight away and arranged for the size that I ordered to be sent straight away. Also I was told to keep the one sent first and to either make use of or give to a charity, to save me the inconvenience of posting back. How marvelous is that. I am giving it to my favourite charity. Thank you Rinkit. A great company with exceptional customer service. I will certainly buy from you again and recommend you to others.

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Steve Wright

20 November 2024, 00:30

  • GB

Great service

I recently placed an order for an item that arrived quickly but was found to be faulty. When reporting the issue via email, I received an immediate response and was promptly dispatched a replacement at no additional cost. The replacement arrived the following day. I am thoroughly satisfied with this experience and would not hesitate to recommend this company to others. Thank you for your exceptional service.

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James

19 November 2024, 20:45

  • GB

Excellent prices and quick

Excellent prices and quick, efficient service. A couple of items were broke ( the couriers fault ) and were quickly replaced. Everything arrived very quickly