Poor feedback because misleading…
Poor feedback because misleading advertising and now have a product that is not fit for purpose. Buyer beware. I purchased a 4m by 10m weed barrier. It came as 2 rolls of 2m by 10m rolls which will be too narrow because of the overlap needed. I required a 4m wide single piece barrier and overlapping the cover reduces the size. Nowhere on the description does it state you are ordering 2 x 2m lengths. When I spoke to customer service I was told that picture 6 shows that you are ordering 2 rolls and in tiny writing at the bottom of the picture (unreadable on a smartphone) this is explained. Please make it clearer on your description that it is not a 4m by 10m barrier.
I have placed many orders with rinkit…
I have placed many orders with rinkit and always had 1st class service, on my last order I got in touch with customer service asking if they sold a replacement slate for there serving board, unfortunately they don’t but they supplied me a whole new serving board,which I received in 2 days at no cost, fantastic service as always, I can fully recommend this company
A great shopping experience ✨
I was not familiar with this company, but I decided to buy what I needed, 4 sets of glassware - my order has arrived in quick time and as advised by the team, impressive Unfortunately one glass was broken and 1/24 is good going by any stretch! I sent a quick email asking what to do and have been advised that a replacement set will be on its way! I’m thrilled tbh this is fantastic service - needless to say I shall be buying more and recommending to others’ Again, thank you so much for a great shopping experience 🤩😊 Adding on here - my replacement has arrived safely and securely today 🙌🏼 again such amazing service, thank you so much. Actually guys you have set ‘the bar very high’ please let’s hope you don’t get lonely up there 😳🤩 All the best a new very happy customer ✨
Brilliant after-sales service
Our item was delivered on time, but unfortunately there was a fault. I emailed the company and received a very fast reply. A new item was sent immediately and I was told to keep the faulty item, which meant I didn't have to go through the inconvenience of returning it! This was much appreciated- 10 out of 10 for customer service 😊
Had a broken ane broken cup
Had a broken handel on a cup Emailed them said will send a replacement got it next day what a Fab company and lovely cups etc.spot company. Regards
Happy Bunny
Excellent service received my order within 48 hours one happy customer Thank you 😊
Verified
Fantastic customer service
Fantastic company to deal with, super quality, very quick delivery and everything is extremely well packaged, will most definitely use this company again and highly recommend
Excellent service
Excellent service
I ordered some enamel crockery and they…
I ordered some enamel crockery and they were delivered within two days. One of the cereal bowls had an imperfection in the enamel glaze. I emailed Rinkit and within two hours I received a response to say that a replacement bowl would be sent out to me and that I did not have to return the other bowl. Fantastic service. I would highly recommend Rinkit.
amazing customer service
amazing customer service