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Little Mama

08 March 2025, 03:52

  • GB

Great company bought a load of the…

Great company bought a load of the mixed colour nicola spring last year for home and the plain blue flower nicola spring this week for our motorhome. Only one thing out of whole lit was chipped. Sent few pics and they've replaced no quibbling. Very nice company. Well packaged and nice people. Fast delivery, very fast. X

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Bute Yard

07 March 2025, 23:21

  • GB

Great company for bar orders

Great company for bar orders, really quick service and affordable prices! Especially when they have a sale on. A couple of glasses arrived smashed but they were instant to respond and re-send the items. Thanks Mathilde x

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Soroor Arzaghi

06 March 2025, 17:57

  • GB

I ordered three products

I ordered three products, and two of them had issues. As soon as I emailed them and explained the problem, they sent me two replacements right away. That’s why I’m giving them five stars – excellent customer service and fast shipping!

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Peter Welford

06 March 2025, 16:37

  • JP

Verified

Super service

Ordered a couple of items and had an issue with delivery and one of them arriving damaged. However, Rinkit sorted both issues out very quickly and happily. Will definitely use them again.

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TRACY PARRY

03 March 2025, 19:12

  • GB

Great products and prices.A few plates…

Great products and prices.A few plates were broken.They had great customer service and will send replacements in 3 days.

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Stef Pinta

03 March 2025, 08:39

  • GB

Amazing

Amazing! I had a problem with the delivery company and they replied to my email immediately and solve the issue really quickly. I will definitely buy again. Great team

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andrea littlewood

02 March 2025, 15:17

  • GB

Please don’t buy anything from this…

Please don’t buy anything from this site, absolutely atrocious. I ordered multiple items of crockery, when they arrived; majority were smashed. Mostly because the items were not packed adequately, with only a slim piece of bubble wrap between each item. I rang and spoke to customer services who kindly sent replacements, they also assured me they would speak to the warehouse packers to ensure better packaging. Unfortunately this did not happen and these arrived and were all smashed as well. I spoke to customer services again, and disappointingly could not guarantee adequate packaging for these items, I asked for a refund and collection of the items to be sent back. This took a week from asking, I also had to email customer service after a week as I had not received my refund . All in all from start to finish this ordeal took over 3 weeks. 4th of feb to 27th feb Not worth the hassle.

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Cccc

27 February 2025, 23:33

  • GB

Excellent customer service!

Ordered 3 glass jars and unfortunately 2 arrived damaged. However, I emailed them and received a reply the same day. They kindly replaced the damaged items free of charge! Excellent customer service, I would highly recommend them.

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NIGEL

27 February 2025, 02:41

  • GB

Amazing customer service/company

Amazing customer service/company my order came through ERVI & obviously it came damaged the glass for the picture frame was damaged but RINKIT was AMAZING they gave me a replacement which arrived the next working day....Awesome company will be ordering again 😀

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PC

27 February 2025, 00:02

  • GB

Verified

⭐️⭐️⭐️⭐️⭐️ Excellent Customer Service &…

⭐️⭐️⭐️⭐️⭐️ Excellent Customer Service & Quick Resolution I has placed an order with Rinkit and was very impressed with their super quick delivery. Unfortunately, sometimes the items had a small factory defect, or sometime broked from delivery but their customer service team was fantastic in handling the issue. They responded promptly, arranged a replacement immediately, without needing a return. Their service was professional, efficient, and hassle-free—exactly what you hope for in a great company! I highly recommend Rinkit for their excellent products and top-notch customer service. Will definitely be ordering again!