One of my wine glasses that I had ordered was smashed during transit. I sent photos and an email requesting a replacement. Shortly thereafter I received an apologetic reply stating that I will receive a replacement glass in 3/5 days. That is what I call courteous and efficient service. Thank you.

Delivery issue resolved extremely quickly, super helpful and friendly team - I will absolutely be ordering again for my business :)

The products from Rinkit are exceptional. I experienced an issue, and Rinkit promptly responded to my email, efficiently resolving the matter without any delay. I wouldn't hesitate to use the company again or recommend them to others.

Superb customer service and prompt deliveries. Highly recommend

I’ve placed two orders with Renkit. 1st for some raised beds - great value, delivered quickly and happy with the product. 2nd for 2 sun loungers. Again, great value and fast delivery. Unfortunately they both had cracks on the corner. Not a major issue right now but will likely grow and cause a failure in the near future. I suspect this was most likely from the delivery chaps, but there was little reinforcement in the packaging so they may want to review this. However, I contacted Renkit via email with a few pics of the damage and got a quick response telling me two replacements would be dispatched free of charge and we could keep/dispose of the damaged ones. Very happy with the speed and common sense approach. Good luck to this business, offering good products at fair prices.

First time ordering really great company fast dispatch of items came the very next day good selection of items for sale even better when there is a sale on Ordered a second time two items were broken emailed the company with a response the very day day sending out new replacements free of charge can’t fault them A+++++++

Used rinkit for years now excellent products delivery and service !

I’m sorry, how! I placed an order for the first time late on Friday night, dispatched the same night and arrived the next day?! Thats something you don’t get very often.

The delivery was lost by the courier but after contact with the sales team the issue was resolved quickly and a replacement despatched I cannot recommend this company any higher

I have ordered a couple of times through Rinkit and the delivery was very quick both time. In fact the second delivery arrived the day after the order! I had a slight issue with the second delivery. I ordered some dinner plates and side plates and unfortunately one dinner and 3 side plates arrived damaged and broken. However after emailing the company with pictures they arranged replacements to be delivered which arrived within two days of my complaint. A big thank you to Lauren who dealt with my complaint swiftly and professionally. I would recommend this company and will be ordering from the again on the future.