Nice glasses great service
I ordered some glasses which arrived super quickly. unfortunately one of them had a chip on the rim but this was resolved super quickly with a replacement. Great service and the glasses are otherwise lovely.
This is the first time I have used this…
This is the first time I have used this company and have already place another order. The delivery was super quick and the products are really good quality. I ordered some glasses and some got damaged in transport but emailed them and they replied within the hour and have send me some new ones out. Great service and will be buying again from here. thanks
Fantastic quality item at a great price…
Fantastic quality item at a great price and next day delivery, all round superb.
Excellent products and service
I often order from Rinkit very good quality good prices and always quick to resolve any problems. I took delivery today of a few things for our new kitchen. Unfortunately a sugar canister was broken. I emailed customer services and after fifteen minutes Mathilde replied and said a replacement will be out in the post. Very impressed. I also have their white garden furniture including the sun loungers you get when abroad. Very good quality indeed.
Replacing a broken glass
We ordered a set of Melodia Calici cut crystal goblets from Rinkit and sadly, when the order arrived one of the glasses was broken. We contacted the company and they immediately sent us a replacement. We are very satisfied with the service provided by Rinkit and thanks for such prompt replies and replacement. We would certainly use this company again.
Very happy to recommend Rinkit
Very happy to recommend Rinkit. I have ordered galvanised buckets (as planters) and some picture frames. All arrived very quickly in perfect condition apart from two of the buckets which were dented. I contacted Rinkit and Katie in customer care was amazing, sending replacements immediately. Great delivery service for the Highlands too - can’t ask for more.
Excellent Customer Service
On assembling one of 4 garden chairs ordered, I unfortunately sheared a bolt on one of the chairs. On advising Rinkit, they acted very promptly sending me relacement within 3 days om my contacting them Excellent customer service, including excellent delivery times.
Excellent Customer Service
Excellent Customer Service I received an order from Rinkit today and despite it being extremely well packaged one of my items was unfortunately broken. I e-mailed the company to let them know and within an hour I received a really nice reply apologising and saying that a replacement had been arranged and would arrive within the next 5 days.
Always buy my candles from this company…
Always buy my candles from this company they smell lovely and delivered on time , this week I had a problem with one of my purchases,(first time), I can't tell you how happy I am with their first class customer service! Outstanding!!
Great customer service
Speedy delivery and even better customer service! I ordered through Tesco market place, unfortunately the video game controller shaped piñata for my son’s 12th birthday arrived as a unicorn piñata! A quick message to customer service and a replacement is on the way! Everyone mistakes and it’s testament to a good company how they handle them! Will order again, thank you!