Order arrived with some items damaged. Very quick response from customer service who arranged for replacements to be sent out. Great quality products.

I ordered a box of glass coffee cups with Rinkit. When it arrived, one of the glasses was broken. I emailed Rinkit immediately and described which glass was broken as they come in different colours. I received a prompt reply from Rinkit and was assured that a replacement was being sent to me. I was so surprised to received the complete set again instead of just the one glass. Thank you Rinkit. Really happy.

I have placed several orders with Rinkit and have been really pleased with the swift delivery and communication of the order status. Recently an order went missing I contacted Rinkit had an almost instant email back and another order was swiftly dispatched. Their communication was extremely good. I would definitely recommend ordering with them.

EVRI lost my parcel but RinkIt reached out to me before I had a chance to. No quibble they re-sent the item straight away and I received it the following morning. First class customer service!! Thankyou

I have ordered many times and they have never disappointed me even once. They are always very attentive and fast. Their customer service is very polite. If you see something you need, do not hesitate.

When things go perfectly, most of us rarely write reviews. But sometimes things may not go as smoothly as we would like. It is how a company responds and reacts that show that they treat the customer as important. For me, part of an order was missed. But on messaging Rinkit at 8:04am (they start at 9am), they had replied by 9:19am with both an apology and a solution. The day I messaged them was the day the missing parts of the order were dispatched. Thank you Lauren for excellent customer service. Dave D

Really enjoyed shopping on Rinkit they have some amazing products, fantastic customer service and delivery services so fast I would definitely recommend to all my family and friends,

Value for money, quick delivery, I have found a new go to website. Honestly I was skeptical initially but I tried them and I am very happy with my purchase.

Poor experience. Ordered wine and Prosecco glasses for a party and was sent incorrect items. No response to my email requesting the correct items be sent ahead of the party, and had to buy alternate glasses at short notice. I sent a chaser email and rang the helpline. I was told they hadn’t received the original email but had got the latest one, despite the fact I had just hit reply all on the original email and it was in the chain. I was offered a refund on the incorrect items but told I had to drop them off myself. No apology for the error or inconvenience. Focus was on the fact they had never recieved the original email, which even if it was true was irrelevant as the delivery was incorrect in the first place. Definitely would not use them again.

Rinkit is my go to place for homeware and other items! They have amazing value for money and they are super responsive! The items always arrive promptly and if any issue arises (which is rare) they reply swiftly and resolve any problems that you might have! Great selection of items, great price and amazing customer experience!