85% of the boards arrived chipped
Was excited to receive these boards. Excitement turned to disappointment when most of the boards arrived with chips in the corners. Used the chipped boards on the outer edges where they’re less likely to be seen. But I refuse to have chipped boards in the middle of my room for everyone to see. 1 pack of boards which aren’t chipped in the corners would resolve my issue. Beautiful boards shame the chips have ruined everything.
I have left numerous emails to raheem…
I have left numerous emails to raheem customer he's not replied to any of them, tried callback and the don't let it ring for you to answer just enough for it to be a missed call, iv been waiting on a refund for boxes of flooring I returned to store, alright service when your purchasing but terrible if refund or any issues
Good quality at a great price.
Good quality at a great price.
Excellent quality and very easy to fit
Excellent quality and very easy to fit. I fit alot of flooring as a carpenter and this has to be by fair the best in price and quality
Quick delivery and great quality
Quick delivery and great quality. I would definitely recommend this company.
From ordering samples to placing an…
From ordering samples to placing an order then taking delivery of the order everything was excellent, I will definitely order again. Great company. I'm looking at purchasing doors next from Leader Doors.
Three delays before delivery was…
Three delays before delivery was actually received and web page showed product not available on ordering.
2nd review
Here I am again complaining because my complaints are now being ignored by customers service, after being promised a phone call back 4 weeks ago. It’s completely unacceptable. They are ignoring me because I requested a refund on the faulty flooring… My son is 14 and crawls around the house because he has a life limiting condition that has taken his ability to walk. The only way he can be mobile is by crawling and he keeps cutting his knees on the floor because it’s literally falling apart, less than a year old and I first raised a complaint last May. Do not trust this company; they will not look after you.
Very good and delivery was on time yes…
Very good and delivery was on time yes I would recommend .
Excellent customer service
Excellent customer service. Quick delivery and superb product.