UPDATE: One of the customer service team have been in touch from the Netherlands and refunded me. No products, but they were nice. I have paid £168 for two bean bags. They sent UPS tracking details which said that the order was turned back at the border and cancelled. I have emailed several times to try and get a refund. I have been waiting over a month. No money and no products - avoid!!!!!

Commande jamais reçue. Livré par ups avec notification « déposé devant porte » alors que je n’ai rien eu ! Pourtant je suis chez moi. Réclamation sans réponse. Scandaleux surtout pour le prix ! Désolant

Factuur in klarna blijft nog steeds openstaan, ondanks het feit dat fatboy zegt dat de factuur reeds is gecrediteerd. Krijg geen resoons op email, klarna vraagt mij nu om bewijzen etc. Waardeloze service😡

Zeer mooi materiaal en goede snelle levering. Hier heel blij met de hangmat!

J’ai commandé les fusées Prêt a Racket Torche extérieure d'ambiance, qui se recharge par l'énergie solaire, je les ai reçu 48h après les avoir commandés, j’ai consulté les avis sur ce site après les avoir commandés et franchement j étais pas rassuré mais tout c est très bien passé pour moi je recommande.

So, I was going through my emails about purchases I had made relating 'Tool Band' (I just typed in 'Tool' to my gmail search emails part) products/merchandise I had purchased (which was a LOT, as per receiving a small inheratence) back in 2017 (because a friend asked where I got a custom made women's tool hoodie and I couldn't quite remember which site I got it from).. (Anyways, I apologise in advance for the long story) but as I was going through all the different things I'd purchased back then I came across the email from "Fatboy Studios" pertaining to a TOOL throw blanket I'd purchased/paid for through them.. Well, it NEVER arrived. I've only just realised this now. (I know it might seem strange that I didn't realise all that time ago, but like I said, I'd ordered a LOT of band merchandise at that time, like, over 100 different things from different stores/sellers) and was inundated with emails about it all back then, I'd say being so overwhelmed as per there being so many and so much correspondence about it all at the time is how I missed it until now.. (i thought I'd possibly ordered a blanket back then, but when one never arrived, I figured I'd not gone through with the purchase or something).. Well, I was wrong. I obviously had gone through with it. Anyway, like I said, I never got the Tool blanket. It was $65 AUD I lost.

Adepte de la marque, j'ai acheté directement sur le site un Lamzac XL (3eme achat) .Quelle erreur. Le produit se dégonflant trop rapidement, je contacte le simili SAV. il use de toutes les grossières ficelles pour vous décourager de faire jouer la garantie, vous demande de jouer les cinéastes pour déclencher potentiellement l'échange plutôt que de recevoir et d'expertiser l'équipement (demande en août et toujours aucun échange). Une honte. Je déconseille fortement le site et la marque.

I have purchased bean bag and rock & roll chair . Before i could get both items , I had to pay import tax fees. I've returned both items, but waiting a month now for a refund and also import tax refund. Many chases, calls, emails etc ... Slightly speechless to see so many negative feedbacks - is the owner of the company aware what's going on ?

Ho acquistato un Pouff. Spedizione immediata, arrivato dopo 48 ore dall'ordine ma con un difetto (una striscia sulla superficie superiore). Richiedo il reso, gli mando diverse mail ma zero risposte. Mi ritrovo con il prodotto chiuso nel pacco. Ai limiti della truffa (ok spedire, ma se non mi garantisci il reso perchè mi arriva un prodotto difettoso siete poco raccomandabili). Totalmente da evitare (e peccato, il prodotto di per se non è male).

Colis reçu après un délai beaucoup plus long qu'annoncé sur le site Fatboy ! Le colis est totalement déchiré et ouvert et le produit totalement endommagé ! Aucun numéro pour contacter le service client ! Mail envoyé et toujours aucun retour à ce jour ! Une honte pour une telle marque ! INADMISSIBLE !