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LYNNE PALMER

16 May 2021, 11:49

  • US

Phone is a piece of junk

Phone is a piece of junk. Cant get to your contacts, very difficult to put and add contacts to the phone. Cant scroll to see contacts. I had to buy a phone card to activate it before I could use it. If I'd known b4 that I would have returned it! I don't recommend this phone.

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Barbara Waldron

11 May 2021, 21:44

  • US

I never got a response to my email.I…

I never got a response to my email.I spoke to someone on the phone because I didn't get any return label or packaging to return my old call blocker.very bad customer service.

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Jim Fitch

07 May 2021, 22:53

  • US

I am very happy with this product

I am very happy with this product, it worked as advertised, relieving me of the annoyance of receiving all of those unwanted calls, I highly recommend, thank you for your service.

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Larry MacDonald

06 May 2021, 22:10

  • US

This thing is GREAT!

This thing is GREAT! We were getting between 15 and 25 Robo calls per day. Now, almost none - And I press 'Call Blocker' and it is gone. It's a little on the pricey side for us Social Security folks - but worth it. I recommend it highly.

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LAURA

30 April 2021, 00:58

  • US

My instruction manual did not show how…

My instruction manual did not show how to block calls by area code. Using the online chat service, the agent was able to quickly give me the correct input code. The only complaint that I have is a strange one, and the agent was perplexed too. During the online chat session, everything that I typed was either backwards or scrambled. The agent's interactions appeared normal though. Very odd.

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Tessie L

28 April 2021, 03:29

  • US

Having problems with my Call Blocker…

Having problems with my Call Blocker V10000 and Robert Allen was all there for me to help solve the problem. He stayed with me all the time and offered different options until we got it though. He is a great Support Team Representative, very patient and thorough. Thank you Robert!

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JOHN PERRY

24 April 2021, 19:13

  • US

Robert is great customer rep

Robert is great customer rep. Needed help with v5000 and he knew everything about it and helped me solve my problem right off... THANKS ROBERT ! (wanted to unblock a number that did not show up as blocked )

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JAN

24 April 2021, 03:09

  • US

Robert is a great customer service representative

We were having several problems with call blocker, both in receiving calls and getting a dial tone when making outside calls. We called customer service and Robert was able to resolve all our issues very quickly and efficiently.

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Sarah

23 April 2021, 00:21

  • US

CB not working properly- chat agent hung up

CB did not work, except On a couple of occasions when I would disconnect and unplug all of the cords and then replug them in again then I will call from my mobile phone and the call blocker would light up a few days later or a day later when I received a call to the home number the call block does nothing that was 5-6 days ago. I decide to login and chat with an agent today and after many troubleshooting tests of me unplugging again and re-plugged in again the call blocker seems to work I don’t know for how long because it’s done this before when I call from my home number so I’m not really impressed with this new call blocker and the agent I was chatting with eventually disconnect it from me I waited a few minutes sent a few messages asking if the person was still there still received no answer so I disconnected the chat

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Office Manager

16 April 2021, 00:04

  • US

SCAM!!!! BEWARE!!!!!

SCAM!!!!! BEWARE!!!!! I purchased the V5000 for our office. It did not work with our phone system and caused static in the phone lines. I worked with technical service 2x w/o fixing the problem. Upon returning the product, I was told I had set up an acct to get a return ticket. When I logged into my account it repeatedly said no account existed. I called and emailed back with no luck until I threatened to file complaint/write negative review. Finally, a rep called only to give me another run-around w/o resolution. Not worth my time. It's a write-off. And a RIP-OFF!!!