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Shana D

18 November 2019, 21:29

  • US

Love the idea of the app and what it…

Love the idea of the app and what it can do, but there are some serious changes and updates that could occur to make it so much better! Every time I open the app, it takes forever to download the information before you can access it. Constantly get error messages. And it needs to be able so that users can access any specific date to look and see what is scheduled off. The current app only allows "Todays Events" which is fine, but while approving additional time off requests, would be great if you could find out who was already scheduled off. Also on "Todays Events" if there are more than 7 listed, you cannot scroll down to see whom the others are on the screen.

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Brenda Bell

08 November 2019, 02:03

  • US

The app constantly experiences errors

The app constantly experiences errors, requires administrator to go in un-select employees from supervisor and than go in and reassign. It truly is more trouble than the value. Very difficult to reach support. It is a very disappointing purchase. HR Director

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Sue

30 October 2019, 04:08

  • US

Good overall

I run a small business with 20 employees and purchased the attendance app. I already had a different HR app that handle everything except attendance so am very happy with the simple choice they offer. I like their customer service, they are friendly and easy to reach. Here are some functions I wish they improve in the future: 1, Ability to input consecutive events by dragging With the current system, when you enter vacation days, you need to click each day and type same info over and over. When I talked to the customer service, they said they were adding the function in the future. Hope it comes out soon. 2, Better report system Currently they have very poor report system. It prints out a calendar with marking on it (sick, vacation, whatever you input) but doesn't calculate time missed automatically. It shows vacation & sick hours used in a small column but does not show the number of tardiness, no shows, or all other events. I need to hand calculate everything in order to use it for our employee review and am wishing I can eliminate the time loss in the future. 3, More clear function button I needed to call their customer service and ask how to delete my entry. The delete button is hidden in the top area you make an entry, and it is very difficult to find. They need to clearly label the button instead of using three tiny dots that are easily missed.

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customer

29 October 2019, 22:01

  • CA

Very affordable attendance product but…

Very affordable attendance product but it is very slow to load and I have had trouble getting locked out of it a few times after renewal. Good basic product

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customer

14 October 2019, 20:28

  • US

Would like the ability of putting two…

Would like the ability of putting two different types of time on the same day.

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Susie

01 October 2019, 22:09

  • US

Layout of view of attendance record.

Layout of view of attendance record. I work mostly in the attendance record section. I don't like the fact that the headers and extra sections makes it hard to see the top of the card with employee names when working in the middle or last months of the year. Total view of the card is more important and the other sections. Simple layout change of making the card the largest area. Also, the 2nd page for notes on absences is great ! Thanks

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Lynn

01 August 2019, 23:40

  • US

The time off request and attendance…

The time off request and attendance apps are good but cumbersome. One should automatically update the other and they don't. Once the employee goes through the time off request process, management approves or denies it. But then you have to go under the attendance app to assign a category, vacation, ill, etc. or it will not calculate the hours. At the very least, you should be able to do this from the same app.

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customerx

24 June 2019, 18:18

  • US

I do love these Apps but there are a…

I do love these Apps but there are a few issues with certain ones. The time off if you put multiple items on one day you can not see them. I use it as a on call schedule as well so sometimes overlapping is necessary and I would like to add more than one date options. The other is issue I have all the time is the calendar is not showing up very well and most of the time I have to restart the system to get what you want. It want be there or it takes like 10 minutes to come up which is just a bother. I hope that they continue to update their system.

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customer

06 May 2019, 07:47

  • US

I like the timely a replies & the…

I like the timely a replies & the streamlined app, and tools, there very easy to use, and the price is freaking amazing.... I wish they offered branding abilities for businesses.

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customer

03 May 2019, 21:37

  • US

Useful for newer businesses

Useful for newer businesses. We use the attendance calendar & the application. The more employees you have the slower the calendar becomes. I'm finding I have delays & issues, it becomes very slow & you have to refresh the page multiple times in one use. For the most part it's a great tool. Just needs to have a few bugs fixed.