Description of what is provided in the package you are selecting is kind of misleading, there are a few of modules you need to purchase to get what you think you are getting from the description of one. The application is not as customizable as it appears and there was some unexplained hiccup when I first linked to it and the questions were out of order and made no sense online.

We already have the downloadable application from HR Direct but we thought the online application would better fit our needs. Within 5 minutes we knew it would not, they would not give us a refund even though we aren't using their app.

Apps work good, they save our business money. I had an issue with logging in and it got fixed by customer service.

1. Don't like the green holidays. We don't use all of them and would like to be able to change the box to normal. 2. Don't like that I can't make a holiday for all employees at once. 3. To navigate to another field is difficult. I tab through and the ones with the dates keep popping up the calendar and I cannot tell which field I am on. We used to use HRcalendar and that was great but very expensive. Good thing we only have 11 employees. It was a pain entering the holidays

Application should have more areas for multiple employers, otherwise easy to use.

Your site freezes CONSTANTLY! It doesn't matter what time of day or which computer I am logging in from, FREEZING!!!! If I could get a refund, I would opt for that and go back to the paper sheets. Also, when I called for assistance, whoeverI spoke with was incredibly rude!

What I have used so far I like!

Lots of issues

I love the clean look of the apps. They are intuitive and easy to set up. The one draw back I have, is not being able to extract employee data to create reports. If I was able to do this...5 star ratings and no complaints would follow.

We are using the application smart apps and they are working great for us. We are not using paper anymore and using only the virtual applications.