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Tetrachem Seal

28 February 2019, 20:17

  • US

I work for a small company

I work for a small company, so far I am not a fan of any of this Smart App system. Had trouble figuring out where my Poster Guard account was and if it was still valid. I don't need a fully blown HR online experience for our few employees, maybe others do.

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Richard

27 February 2019, 03:26

  • US

Great Vendor Experience

Great value, great customer service, great response time!

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Linda

14 February 2019, 23:08

  • US

So easy!

So easy and efficient!

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Sara Monhollen

07 February 2019, 01:53

  • US

Would be 5 stars if the app was faster and didn't freeze all the time.

I absolutely LOVE the idea of this attendance app The price is great and it is easy to use. I have asked tech support a few questions along the way and I appreciate their instruction and support. The only reason I didn't give this app a 5 star rating is because it is SO SLOW!! It takes FOREVER between computer actions for the app to catch up and quite often it will freeze and I have to exit and re-enter and then re-check the work I have already done to make sure that it loaded. If there is anything that can be done for to correct this problem it would be greatly appreciated. Thanks!

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Leana

06 February 2019, 22:40

  • US

We have had a great experience so far…

We have had a great experience so far with HRdirect Smart Apps. We are using this app to track attendance and request offs. The app is easy to use and set up was a breeze. I would suggest this to anyone looking for an affordable and efficient way to track attendance.

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Morris Chirka

05 February 2019, 01:50

  • US

Like make some suggestions

Like make some suggestions. 1. Have the option to use "Paid" or "Unpaid". We prefer to have this hidden. 2. When a employee looks at the Time off request Calendar. On the days already booked, to have a little number on the date to show how many people are off that day. 3. Have a auto decline limit, and please contact your supervisor if employee submits a request. ie: if we allow 10 employees off any given day, the 11th employee will get the message to contact supervisor. 4. On the "Admin" calendar, have it so it shows who's off on the calendar ie: google calendar. Plus with a link on the calendar to the employee's info to cancel or modify times/dates. 5. Is there an default option that the time off accumulated only counts Mon - Sat, not counting Sun and holidays? 6. Make it mobile and tablet friendly Hope you find the info helpful. Looking forward to future updates lol. So far we like your product.

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customer

05 February 2019, 00:06

  • US

Lack of Customer Support

I demo'ed a couple of the apps. There was no tutorial. I contacted them to ask for a phone call walk through. Someone agreed to call me and never did. Still would like to purchase these apps if I can get a walk through of how they work.

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NewCustomer

01 February 2019, 01:19

  • US

Time Off Request

I like what the time off request is able to do but the app is really slow. I would like to have the employees be able to be assigned to one manager and possibly have an office manager receive the requests as well.

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customer

01 February 2019, 01:18

  • US

I reached out to them interested in a…

I reached out to them interested in a Time Tracking/Calendar product for my small/medium sized company. I was met with a "chat window", I asked several questions with the expectation they would offer to call me and further explain their products. Nope. They never offered to call me, or email me. They sent me a trial account, which was useless as they offer time tracking/calendars, but don't offer time accrual. I would need to do that monthly, manually. No thanks.

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Brenda T

01 February 2019, 00:52

  • US

I am still unable to log onto the…

I am still unable to log onto the policy portion that I purchased last week.