Great service from start to finish. Secure postage. Updated regularly definitely would recommend

Left a poor review last week, to expand on that review, having had my watch for 6 months ( told 5 weeks ago parts had arrived from Tag Heuer), today I got a call saying they wanted to send my watch to Tag as the parts haven’t arrived !! After holding my watch for 6 months, no progress whatsoever despite promises and fortnightly generic emails saying ‘your watch continues to progress………’ I have asked for a full refund and a return of my watch, I will take it to a Tag Heuer branch In Leeds or Manchester for some professional service. Watch this space to see what happens. They took almost £600 off me in April for this repair. I have seen other reviews saying it took 7 months before their watch was repaired. I believe that when this company does service and return watches, they are returned looking and performing like new 🤷🏻‍♂️.

Battery fitted sealed & tested in 1/2 hour while we had a brew. Guaranteed & returned .. perfectly. Thank you … see you next time.

My poor Rolex had been through the wars in the USA. On our return to our home in the UK I sent it to Luxury Watch Repairs for service. The quote was very reasonable and time quoted 15-18 weeks accepted. I am THRILLED to have my watch back all sparkly and in great condition. Thoroughly recommend this company!

I physically went to Hatton Garden with my watch. I then disvovered it was quicker and cheaper elsewhere than Luxury Watch Repair stated, so I asked them to send the watch back to me or preferably to Omega Regent St as it is them who also quoted. It is now 2nd October, and after about 8-10 requests for my watch to be returned to me, they have not. I am furious.

I have used the London branch on several occasions for valuations and jewelry insurance advice. I have found them to be very helpful and would use them again. In fact I am now looking at them to service my Rolex watch.

I’ve used them twice to replace the battery in my Cartier watch. They send the postage and secure packaging for you to use. Definitely recommend them

Amazing customer service from start to finish. Would not hesitate to recommend.

Fantastic service and advice. I would recommend 100%

Although it took a little longer than expected, my Omega de Ville was nearly fifty years, and needed a thorough service. I’m delighted with the result.