Excellent service and commendable quality of professional team looking after something that could never be replaced . Well done

Personally the service they undertook on my watch exceeded my best expectations

Great communication, great packaging and tracking. Service was excellent and a lot cheaper than sending my watch back to the manufacturer.

I was a little apprehensive after reading some bad reviews but I needn’t have been. Good communication from start to finish and watch was returned promptly after having a new battery and bracelet link fitted.

Great service. Minds at ease that my watch was in good care. Thanks again

Repair work was excellent, timely and warranty window given. Communications with Team online was timely, clear and kept both parties aligned.

Sent my Breitling Emergency 1 for a battery replacement and service 07-Jul-24, received a quote and payment was made. Informed unable to carry out service as Breitling would need to do it. Watch was returned and the refund process started on 24-Jul-24. After numerous emails I am still waiting for the refund as at 04-Sep-24. Very disappointing and frustrating 09-Oct-24 Update……contacted head office London branch on numerous occasions, spoke with several staff members who promised they would chase up with their Accounts department. 10-Oct-24 Update……received an apologetic phone call from the Managing Director informing me the refund had been made and offered a free service of another watch. Reassured me he would investigate into the refund process oversight to prevent future shortfall’s. 29-Oct-24 Update…….following the offer of a complimentary service I am still waiting for the free postage pack so I can send my watch. Email sent to the Managing Director requesting an update, but no response. 05-Nov-24 Update……..Notified that Luxury Watches had received my TW Steel watch and was being processed at the main service centre.

Luxury Watch Repairs keep you informed and updated about your repair from beginning to end. It was a seamless experience and I will have absolutely no hesitation in using them again.

Quick and easy battery replacement.

Great price and very good packaging/ secure postage and was emailed regarding progress of watch and estimate.