Great customer service
Great customer service, Olivia was kind and very helpfull, solved my problem in just a few minutes.
Over 11 years Flogas has been our main…
Over 11 years Flogas has been our main provider. During that period we have not had any issues and the service provided was 1st rate. Thank you Flogas.
Initial Login
Very helpful and patient assistance in logging in for the first time.
Kenneth was super kind and helpful…
Kenneth was super kind and helpful today. The phone was answered promptly and in a very bubbly way.
Gemma was beyond fantastic!!
Gemma was beyond fantastic!!
Microgen smart meter query
Gemma in Flogas was able to explain what my issue was in one phone call, clearly and politely. Great customer service on her part! I had struggled a bit trying to get info up to now. Gemma is going to follow up with requesting a smart meter for me which will hopefully resolve my issue. Thanks Gemma!
Verified
The best customer service experience in years.
The best customer service I have dealt with in years. Needed to set up an online account for billing after switching to them for commercial electricity. Timi from the customer services team was incredibly pleasant to deal with and resolved all issues swiftly! Great to know that there are curteous and helfpul people on their team ready to help should issues arrise.
Hi switched to these guys last August…
Hi switched to these guys last August got a solar system put in by another company rang flogas about it .NC6 done esbnetworks processed and activated my solar registration flogss kept saying its not esbn commucating with flogas also no joy I've now switched to another supplier who has no problem with the fact I've solar up and running and actually has better rates than flogas happy to pay buy out penalty too .actually said to me they don't get anything out of it if a customer has solars installed I said regardless its law your supposed to provide service regardless my experience I'd say avoid this company .john
I rang Flogas regarding my gas bill got…
I rang Flogas regarding my gas bill got all the help I needed from Kenneth, he was very friendly and fast to solve my issue. Thank you 🙏
Very quick to reply to any questions I…
Very quick to reply to any questions I had. Easy to contact them by phone.