I received a very quick response from Dorota who resolved the issue straight away.

Thank you to Aleksandra and the crew at My 1ST Years customer service is second to none. The team are so professional and efficient. And of course the gift was beautiful.

I had an outstanding experience with Aleksandr. She was attentive, professional, and genuinely focused on resolving my issue. Thank you Aleksandra for making the process so easy and enjoyable—your commitment to great service really shines

Dorota was very helpful, resolved my issue promptly

Had a great experience with customer service melojene was very helpful thankyou x

Parcel was left outside on a main road and stolen, company didn’t wanna do anything to help. Told me to report it to the police

Dear Sirs, many thanks for such a incredible service , I can't believe how quickly I received it I am blown away,  the pink fleece robe looks lovely it's going to be a lovely surprise for the little baby girl,  I certainly will be using you again and will be recommending you to my friends and family,  once again a BIG thank you,  kind regards Terry

Fantastic customer service from the team at My 1st Years! I recently purchased a lovely personalised item, but unfortunately the gift box it comes in has arrived damaged. I reached out to the team and was helped by Dorota who picked up my issue quickly and issued out a replacement gift box within days. Really grateful for Dorota’s help and speedy resolution - will definitely be ordering from here again!!

Had an excellent experience. Special thanks to Dorota, for her swift and supportive responses. I would highly recommend this company. Thank you!

Always order from here but this time I ordered gifts and the courier left them on my door step and someone has taken personalised kids toys my 1st years won't do anything about it other then tell me to contact the police which it's wasting time as states on the Internet its down to the company to rectify this I'm absolutely furious that this isn't being dealt with accordingly when this isn't even my fault!