Purchased my 3rd and 4th personalised music boxes for my latest grand daughters and am delighted with my purchases. Am also grateful to Ewelina who dealt efficiently and quickly with my request for a second gift box which I needed as the gifts are for 2 different family members - Thank you :)

We ordered a Dino Xylophone for our 8th Grandchild's 1st birthday along with a poncho. The poncho was fine, but the Xylophone had a faulty top note, it was higher than the scale and out of tune. Geraldine promptly addressed the problem and asked for a video with sound which I was able to supply. By return I was offered a replacement, and after checking with the parents we accepted. It was despatched by express delivery, and when it arrived the xylophone sounded perfect. The return process was very easy,and was made the same day. This level of service is very much appreciated, and we are entirely happy with the outcome.

An excellent company! I have ordered from this company numerous times and I will definitely be ordering again! Ewelina provided fantastic customer service when I found myself in the position that I needed to cancel my order. She helped me to resolve the matter very quickly and put me at ease.

Fantastic, a special thank you to Aleksandra, exceptional customer service, will definitely use this company again, product is great and worth every penny. 10/10.

Aleksandra was very helpful. I was buying a play table for my twin nephews and the there was a character limit which wouldn’t allow me to personalise properly. Aleksandra emailed me back straight away and helped me make the required changes

I have never known such a personalised, phenomenal service. My husband is a retail director and was also hugely impressed by the customer support from Aleksandra. What a lovely, helpful and kind customer service assistant! You have gone above and beyond to help and I am truly grateful! A fantastic Company and a very happy customer!

I ordered a toy box for next day delivery I paid extra was meant to be delivered yesterday didn’t turn up so i rung up and asked where my order is they said it hasn’t been dispatched and will be getting dispatched yesterday, I then rung up today only to be told the same it hasn’t been dispatched and will be getting dispatched today and will turn up tomorrow, I am really disappointed as I needed that toy box. What the point in offering next day delivery if it hasn’t shown up the next day

I love this company! It's my go-to for sending gifts to friends and colleagues! I ordered yesterday and managed to mix up my billing and shipping address. I quickly emailed them and within 10 minutes, Melojean emailed back to confirm she had sorted it for me. Fantastic customer service!

Excellent Customer Service. Ewelina was really helpful and friendly. The item I ordered was a beautiful personalised glass bauble for my new son’s first Xmas. My 1st Years always have amazing personalised products for you or as gifts. Would definitely recommend! 👌🏻

The after sales was brilliant. There was an issue with delivery which was totally my fault and they rectified it and sent a replacement. Thanks so much