Poonam Santo, I would like to thank you for your very efficient service in replacing my Hyundai garden leaf blower/ vacuum machine. I was informed every step of the way the service was excellent.

Just brilliant. From buying the chainsaw to a week after owning it the customer service is just brilliant. The tool it self is just brilliant for the cost you pay it definitely proved me wrong

Absolutely superb customer service. Muhammad arranged to replace my faulty lawnmower with no problems and a new one arrived within a couple of days.

This product is easily assembled and robust to use whilst light to manoeuvre. Excellent delivery time. Highly recommended.

Soureshna Nabobsing Hello mower i bought is great no problem whhat i dont like is the fact you dont attach an invoice to the email thats why only 4 stars

I am extremely impressed by the overall service I have received from your team regarding the repair of my chain saw, especially considering the fact that the wrong item was initially returned to you, entirely our fault, for which I apologise. After initially contacting you I am very pleased with the speed and efficiency in getting on with things straight away, actually picking up the chainsaw, repairing it and delivering it back to us within a short time. I am most impressed Please thank especially Craig Wiles for his instant replies, Charlie Law for the detailed explanation of how to return the item and Yashwant Banshi for the initial contact and detailed guidance. I am very impressed by your outstanding service and look forward to purchasing more Hyundai products from you in the future knowing that I will receive excellent after sales service again should I need it.

Customer service excellent thanks to Mrs Poonam Shanto that help me with my problem and keep me informed lall the time .I recommend this company best customer service that ever had .

Bought a scheppach compressor. It arrived without the connecting tube (standard item). I emailed them for a couple of days, but they didnt even reply - never mind try and help. Finally I used the Ebay return option and suddenly they responded. I sent back the entire box and then bought a second device - which did have all the parts. During the entire experience I found that the company was unable to communicate in a meangful way. For example, when I asked them if they could just send me the missing part, they sent a reply saying Ebay return label has been sent to me!!! As if they didnt bother to read my email. I cannot trash them entirely, because they handled the return quite quickly, but I honestly dont have confidence in them as a store because they cannot communicate in a normal way with customers,

Had a problem with a jet wash that I purchased, these things happen. From the moment that I contacted Genpower with the issue there customer service was exemplary with a special thanks to Poonam Shanton for such great customer care. It's not necessarily the original purchase that determines the quality of a company but how they respond to any issues.

Responses were quick and helpful