Inquiry solved by Jess nice and easy. Great experience thank you!

Had an online chat with Jess to examine the benefits of the Solar plan at OVO. I got the pricing and explanation of how it operates and was able to do my calculations based on past usage and estimated solar generation. We decided to move to the solar plan immediately. Such a great experience getting things done efficiently - how refreshing. Recommend OVO highly for customer service and competitive pricing plans that are easy to understand.

Odessa helped me a lot setting up my internet connection on every step. very nice costumer service!

Great company and always try and help where they can if your struggling

This is a company that pays attention to their customers beside providing the best electricy prices in my location. I recomend them to everybody who requires a good electrical service and support.

easy chatting online and making a switch to new plan

I have found OVO so seamless and easy and am so happy with the savings in my energy costs. I have just arranged my first refund of some of my credit that had built up. I did this easily via chat messages and Jess was friendly, polite and carried out my request so quickly - way easier then I expected. She engaged and was clear about when she needed me to wait while she looked at things. Happy customer here 💪🏽😃

Ankita was a really helpful and nice young lady. She does credit to OVO. She covered all my questions very clearly. Gary Carter

We had a query on our statement, and OVO rep was back to us very quickly and was very helpful and explained everything for us. Thanks OVO, you have a great team.

I have found OVO energy to be well priced, responsive and accommodating to phone queries with a high level of customer service. Their website needs some work as they do not yet have a facility to track useage but I believe this is in progress.