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Nada Brookes

18 April 2021, 06:15

  • AU

Green/ customers service

Great customer service, Fabulous that my credit funds are earning interest. Love the fact that OVO is committed to Green Energy and that is 💯 Australian.

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Philip Happell

07 April 2021, 05:43

  • AU

Ovo Energy are great

Ovo Energy through their email address have responded to 2 queries of mine in an extremely timely manner. They have been proactive in their responses and have answered my queries completely and in depth including multiple follow ups. I would recommend them to anyone considering changing suppliers.

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James Wright

06 April 2021, 05:49

  • AU

Excellent

Excellent, No issues.

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Ashish Agarwal

06 April 2021, 05:23

  • AU

Great service and prices.

Great service and prices.

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Andrew Elsegood

05 April 2021, 13:18

  • AU

Recommended!

Cheap energy but the customer service is quite lacking. I was told that my bill would be adjusted after 3 months to reflect my usage. Still nothing after almost 6 months of being with them. Online account access shows little info, and is only for a limited group of people as it is under testing. Edit (1 day later): they are working on improving customer experience, my plan is now adjusted and I'm happy with how it was handled. Still there's not so much info on the online access, but it is still in testing so it is ok.

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Oliver Petkovski

05 April 2021, 10:33

  • AU

All good considering just signed up

All good considering just signed up Time Will tell

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Lyndsey Smith

31 March 2021, 08:18

  • AU

Great customer service

Great customer service. Explained our account and how it works so we understood it and very happy to answer all our questions. Very positive experience with OVO. Good practical pricing. Love the website too.

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Nada

31 March 2021, 05:05

  • AU

Very helpful

Very helpful. Great deal. I have only been a customer for a short while, but so far so good.

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Eneida

30 March 2021, 04:14

  • AU

Good service, fair prices

Customer service so far has been good. Transition to OVO Energy was smooth as they did all the leg work. Plus no shock bill by paying a monthly minimum, highly recommended!

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Quinnezz

29 March 2021, 12:41

  • NZ

Great service but could be better if…

Great service but could be better if the app allows u to add in current readings and tells u what ur usage and cost is at erc