Verified
Brilliant Service Over Christmas
Over the Christmas holiday period I got in touch with the guys at SPAN.Com via email. The email I got back said they were closed until the 1st of Jan 2019. I got in touch on the 30th of Dec. So I didn't expect a reply until the 2nd of Jan. No I got a reply within 20 minutes! It was from Lucas Okrasiak. He dealt with all my questions rapidly and gave suggestions. I placed my order a few weeks and that was it! I've now got my products all the way here in Nigeria. Hope to buy from them again.
Verified
Thanks
Thanks. Everything was very fast and clear. The product came in anti-shock packaging. Delivery also did not disappoint.
Verified
An exceptional company.
An exceptional company to deal with, order was dispatched very fast and packaged exceptionally well. Will definitely order from them again when I need to
Verified
synology 218+
Although I had a problem with the NAS, which I believe was caused in transit, it is my belief that it is how a company deals with issues that is most important. SPAN had everything sorted and the unit returned to me and in 4 days, which included a weeekend. Highly recommended and I would have no hesitation in using again.
Verified
5 stars from a cynic.
Span were informative, communicative, responsive, patient, efficient, honest, polite and easy to do business with. They worked with rather than against this customer. I don't like to sing OTT praises of any business, and reserve my opinions above to just this purchase and a few others going back several years. I'm fussy in this area as entrusting one's data and day to day private cloud services to a NAS demands high standards all round. But on the face of it, for NAS and such supplies, as Span prices were competitive, up to date, service quality top draw, it would be inappropriate other than to give Span a solid thumbs up. Judgement reserved should this QNAP or HGSTs prematurely prove problematic in future, but I'm optimistic.
Verified
Quick
Quick, extremely helpful, excellent prices nothing is too much trouble for them to help you with
Verified
Great experience dealing with SPAN.com
Great experience dealing with SPAN.com, helpful and knowledgeable staff provided the right advice before buying a NAS. After sale support also very useful as I needed help with some settings for the NAS that I bought.
Verified
Excellent service and assistance
Excellent service and assistance
Verified
NAS Purchase
Bought a Basic with extra memory and installed disks. Delivered two working days after I ordered it so can't complain. Works great.
Verified
SPAN.com - excellent sellers
An excellent service, offering great value products and support. We bought a NAS from them at great value and the sales team were extremely helpful in talking us through the process and helping us out. The service centre set the device up and all worked perfectly. Great value and service. i highly recommend them