All parts of the buying, installation and use of the tub have been excellent. Can’t say enough about Bob the sales agent. I also have had the best experience from the installer. Mr Kirk is available at a moment’s notice and can fix even the most minor issue.

Great work. Very professional. Would recommend this company for their product and installation.

Removal of old tub went fine. Installation of new tub was also fine, with excellent electric work done. Both installers were very efficient and clean in their work, leaving every thing neat and organized. My only complaint would be for a better guide for using the tub. I know that they explained all very well, but you must realize that the tubs are for older people and it would be better if we could have a written sort of guide. Thank you for your concern .

The bidet toilet is the best thing in the world for an overweight elderly lady with ulcerative colitis. Thank you, thank you!!!

Love the tub.the installers were great but they did not clean up after as they promised, but I did so it is ok. The man who sold us the tub said he would bing by some aroma stuff. I hope he does at some point

The American Standard Installing Contractors were the utmost Professional n their approach, their efficiency, their Swiftness and their QUALITY of Service. If I have just one slight fault is that because this Installation was done for one of America's Fighting Hero Serviceman (Marine) who had been stricken while serving & protecting our Nation, American Standard should have offered an incentive discount for this Wonded Hero....... No other complaint from me. John Stabley

We are completely satisfied with the entire process. The tub is everything we were hoping for and is a great help for my wife and I.

Senior years are upon us and getting in and out of a standard tub was impossible so we treated ourselves to a walk-in tub. It is a awesome and relaxing experience and we are so glad we made this choice. With the lights and aromatherapy its like our own spa at home

On Aug 17, 2020, my wife and I met with a American Standard representative to get information about their Liberation Walk-in tub. We put a $1600 deposit on the $16,000 estimate. After a couple of days we decided that was just to much to spend for a bath tub. We contacted the representative and told him we wanted to cancel the order which he agreed to and said that he would see that we got a refund of our deposit. No refund yet and I have called the company a dozen time over the last month and all I get is a voicemail. I have left multiple messages to return my calls and it hasn't happened. I am beginning to think this whole thing is a scam to sucker seniors to buy a way overly priced tub. If I don't get my refund soon I will pursue legal action. I always thought American Standard was a reputable company but I guess I was wrong. Buyers beware!!!

I would have given 5 stars for the review if it wasn't for the finance company, Service Finance. The tub was put in on May 21st but we did not receive a bill until August 8th. When we called them about a bill, the lady representative was on the verge of being rude. I also think that 10% interest is exorbitant. The tub was expertly installed with no hitches. We really appreciated the installer and his assistant and their professionalism. We also liked the salesman and his follow ups on our behalf. Hats off to American Standard, just find another finance company to use!