Verified
Quality customer service
Sourced my new tumble dryer online. Selected a local company; Dacombes of Wimborne. I was impressed to receive a prompt phone call to confirm delivery in a few days time. Arrived punctually by a friendly and helpful delivery man. Refreshing to find a company who prides itself on high standards of customer service and delivers.
Verified
Very friendly, efficient, professional delivery men
They turned up in the time slot, which was good,considering the roadworks around here, this is the joy when shopping with good local shops, obviously had done their local knowledge to get here on time! We have bought a washing machine, and television from dacombes of Wimborne in the last few months, and their customer service and efficiency are always 1st class. They were only here about 15 minutes, but I felt they weren't rushing, they worked quickly and very efficient, adjusting the little legs, so that the fridge freezer didn't wobble, then they went through the controls,but not in a patronising way, very pleasant experience, thank you .
Verified
From the point of sales with Paul
From the point of sales with Paul, to to the helpful and efficient delivery with Ed & Jo, excellent service provided by Dacombes as we always experience. Thank you
Verified
On time and very helpful
On time and very helpful
Verified
Beko Cooker and Installation
Cooker seems to be working well and I have no complaints. The installation process was excellent. There were some problems that they had to overcome but they worked patiently and professionally throughout.
Verified
Good selection and competitive prices
Dacombes offered a better range of good quality fridges than, say, Currys. And, unlike Currys, we received staff assistance from knowledgeable staff. We purchased a fridge and were able to arrange its quick delivery at a time that suited us. The price was competitive too. The staff who delivered it were polite, helpful and efficient. We have no hesitation in recommending Dacombes.
Verified
excellent service
excellent service, from enquiry to installation, all very smooth and efficient. the lady who helped us choose our new washing machine was very helpful. The installation engineers did the job with no glitches and no fuss. Thank you Dacombes of Wimborne, you deserve your 5 stars.
Verified
Very efficient and helpful.
Very efficient and helpful.
Verified
Excellent service
Excellent service . Extremely helpful and informative. Saved my Christmas by managing to install my neff cooker in time to save the day . Excellent service at the start from the phone call for help and advice expertly given ,until the very professional installers that were friendly , knowledgeable and efficient. Thank you so much Paul, Ed and Joe
Verified
Excellent service
From good advice in store through to delivery and installation the service was excellent. The delivery guys were polite and clearly knew their job and listened to what we told them. The new washing machine was installed with no fuss, properly tested and things explained. We will definitely be using Dacombes again!