fantastic service, very fast and efficient would highly recommend

Super helpful. Extremely efficient. Incredibly friendly. As someone who has never had to go through this sort of process before, the whole experience has been made so easy and stress free.

Very helpful and kept us informed throughout at what was a distressing time

The speed with which I got a hire car and also the availability of call centre staff to discuss any issues.

Car had key on drivers seat and didn’t pick car up?!

So easy, great support, organised and frequent updates.

Staff were very helpful and friendly, they answered all my questions with no problem

In my experience Spectra Drive took care of everything after the accident, cant fault them well done guys.

My experience of spectra drive has been remarkably poor throughout. I have at times been provided misleading information by advisors, who then stated that this is not their problem and attempted to charge me for the issue. Their responses to issues have been slow and the entire experience frustrating. On one particular occasion the escalation manager was rude and dismissive. I highly recommend avoiding this company.

Staff were helpful and informative and kept me up to date with my claim. Having a contact number you could get through to so easily was good. The process has taken a bit longer than I would have liked, but it started around Christmas and we’ve been doing a lot of waiting for 3rd Party insurers.