Onerent was definitely our advocate during our maintenance requests as renters. Although we didn't get exactly what we wanted, no fault to Onerent, we were able to find a solution that worked for us. They constantly kept us up to date with the progress with our requests and were very friendly and professional on the phone. My family and I would definitely rent with Onerent again in the future.

Was considering using OneRent to manage my property until they convinced me otherwise. They reached out to me when I posted my rental to offer management services. After discussing with them what the terms were I told them to send me the contract to look over and to send me their free rent estimate. They sent me the contract and tried to pressure me to sign up but never sent the estimate. I had to follow up in order to get them to send it to me. Their "free rent estimate" is basically one person looking at comparables and then telling you over the phone what they think it should rent for and then trying to get you to sign once again. It was obviously a sales technique and not very accurate or informative. Their estimate was $300 over what I had it listed for over a month with no inquires. I told them my issues with the contract (termination fee if they fail to find a tenant in a reasonable time frame). They told me they can modify the contract so I figured I would hear them out. While talking to another representative about the contract they ignored my concerns and stuck to a sales pitch. What really ticked me off was they repeatedly cutting me off as I was trying to explain my hesitation. They did not listen to my concerns and just started talking over and arguing with me. It got to the point that I just had to hang up due to frustration. If it is this difficult to deal with them as a landlord I cannot imagine how horrible it would be as a tenant trying to contact them. Hilariously they followed up the phone call with an email asking me to sign the contract once again. Clueless

Be away from this company

My husband and I found a rental listed by this company, set up a time to view it, received a confirmation email, and nobody showed up after we drove 6 hours from the Bay Area to Los Angeles to view it. We called 4 different phone numbers and left messages and never got a response. What a scam!! Beware!

Worst and dangerous property management company When they did move-out inspection, they did nothing almost. After they found new tenants, they asked me to clean up the house, which costs my $600, what the hell! It means they did not do anything when doing the move-out inspection and messed up your property when showing candidates.

I located a rental that I like on OneRent and scheduled a viewing right away. The on site representative have zero knowledge of the rental and couldn’t answer any of our questions. She, however, wrote them down and told us she will get back to us. It’s been a week and I’ve followed up with text messages, voicemail, and via online chat, and have gotten no where with them. I have yet receive a phone call or a reply via text. This is very unprofessional.

Onerent responded right away as soon as I clicked the apply button. They helped me get the apartment that I want. They helped communicate the issues I had to the owner and resolve the issues that they could act on immediately without the owner’s prior approval in an emergency situation. Their 24 hour hotline is such a great tool.

Lanlord shout not use onerent. When tenant move out, onerent take too long to do move out inspection and repair, my tenant move out March 31,2020, up to now April 23, not thing done yet, they suppose return deposit to tenant 21 days after tenant move out. Last year I lost 2 month, this time I dont want to lost 2 month like that, if they can not do, sent money I will find some one do it and it take 3 day to repair. I have other unit, I cancel in March 2020, my tenant call them do they have to pay April rent to onerent or to landlord, onerent said pay to lanlord, but they take out rent money from tenant Accounts, tenant has to call the bank report. Lanlord should avoid onerent property manager.

Well, working with Onerent Brett is always a pleasure because she is a very professional and attentive person. I will be delighted to work with her again and thank you for your trust. Benny from Benny’s tree and fencing service

Good customer service. Reasonable fees.