Every step has been simple and organized. That is not the usual experience when searching and renting homes. Onerent has been so stress-free. Every person I've communicated with has been above-the-limit nice and perfectly professional. I have already been telling everyone I know about Onerent! It's magic!

I had an absolutely horrible experience trying to rent from them. Reps literally hung up when I tried to contact them about any problem I was having. They took months to get me documentation I needed to move in, and refused to change the move in dates correspondingly (as little as 2 days notice). More than 2 months after I tried to rent the apartment, they called to ask if I was having any difficulty paying, so i'd guess their work behind the scenes is just as terrible. Best of luck if you work with them.

I wish Onerent company all the best. Truly the best experience I ever had. You all guys were on top. Thank you

Hi my name is Ty, my experience with Onerents from my first communication with staff members has been fantastic. The Friendly, Courteous and Professional services have been outstanding. From the scheduling of the appointment showing to the easy online application process and payment processing. From the daily followup through out my move and Ofelio attention to all details. I couldn't be happier with my new resident and the entire staff that assisted me from start to finish. I wished You and Your Families the very best Always take good care Ty Wade of El Sobrante, Cal.

Onerent has been managing a couple of my properties in the East bay for the last few years, and they have performed at an amazing standard. They have been a big help in finding me reliable tenants, and performing exceptional maintenance service in a timely matter. A few months ago, a water heater in one of our propertys broke, and started leaking. The tenants also lost their hot water. Within 24 hours, onerent was able to get a vendor out there to asses, and fix the issue, all while providing me with updates and communication throughout the day. Their focus on customer service has been incredible, and I couldn't recommend this company enough.

One rent is the best Property Management that owners can dream of. We are highly satisfied home owners after renting our property in Dublin with them. They always deposited rent on time every month. From beginning till the end all transactions were transperent and breeze. They are good with emails. We highly recommended them!

I had a few concerns with Onerent, and i spoke with several individuals at the company. The individuals promised to take care of the problems, however they were never resolved. I then spoke with Toni Arias. She was Excellent and spoke very good english as well as knew how to handle the issues. She solved the problem and also followed up with an email and extended a gift to my wife and I for the inconvenience. Thank you Onerent, and especially Toni Arias.

you shouldn’t waste your time with this company. A couple of friends and I checked out a house they rent and we really liked some of the things they offer. Although, it was in a bad neighborhood & we had some questions. The lady who was showing the house knew nothing about it (like if there was heating, if we could remove the furniture). She just wrote down our questions & said they’d be answered later. Literally 30 minutes later we get a text from whoever’s trying to sell us on this house urging us to submit an application because it’s “high in demand,” which we really doubt. There are potholes everywhere on the street, hundreds of piles of wet clothes, and homeless drug addicts just a few blocks away. We told this person about our questions & concerns, getting no response. I really do not recommend trying to get in touch with this company as they have a lack of communication. We probably would have gone further down the rental process with them if they weren’t so odd. Really frustrating.

Customer service is excellent... the staff is professional and very polite and yet very friendly. I recommend one rent to anyone who wants to rent

I was skeptical to use an agent as I have always done the rental myself. One Rent exceeded my expectations in all aspects of the rental process from the listing, showing, and paperwork preparation. They transferred all funds due timely.