Rented through one rent. Was apprehensive about going through a third party management company. They were attentive and available via text message for questions etc. and were able to work with the same people throughout the process. On the first look through I asked to have something cleaned before move in and it was done. I'd say the experience might not be as good as having an on-site office or working more directly with the landlord (if you like face to face interactions), but as a remote third party they did well. Everything was handled online for paperwork and paying rent is easy. Full disclosure they called two days after move in to ask if I needed anything and then asked me to review the service on Trustpilot. I was worried about their service based on others reviews but have no complaints. I will update this if that changes.

Hired Onerent a little under 2 months ago, and things couldn't have gone any better. After showing, and then screening tenants, they presented us with a great family for our home in the South Bay. Their response time in regards to maintenance, inspections, and general questions has gone above and beyond previous property management companies I have tried in the past. I HIGHLY recommend the Onerent team if you're looking to get your property leased asap. 5 stars.

Rox and his team has been a great help. I had an agreement with the landlord that if I decided to have my lease extended for another year, he'd return half of my security deposit. Come August after I signed up for another lease year, I still haven't received the security deposit I was promised, so I inquired if I could use it to pay my October rent instead. I called OneRent and asked about how I should go about these kinds of deals, and they patiently walked me through it, and introduced Rox, my point of contact moving forward. So every time I have questions or requests, I've got Rox to follow up and get updates from. Never had any problem since then.

For me the perfect property manager is the one that operate silently and keeps everything under control. The tenants they found a year ago decided they wanted to extend the lease so Kristina called me to discuss my plans for the property and a potential rent increase based on the market and similar properties available. We came to a reasonable decision, and the tenants signed right away. Love that I'm guaranteed rent for a second year with no vacancy cost.

Reliable. I've been using Onerent to manage 2 of my properties for the last couple of years. The onboarding process was quick, and they worked around my schedule. Bobby (the inspector) was very knowledgeable with general maintenance. He actually noticed small issues with the home and fixed them on the spot. The listing photos that he took brought in double the showings I was getting my personal craigslist ad, and we ended up leasing the home within the week! The amazing staff, and features like Rent Guarantee make renting my home VERY worry free. Highly recommend this service!

I own a home in Mountain View and was moving away so figured I'd try to rent it. When I started the planning process, we found Onerent to be professional, pleasant and helpful. The trend seems to be common in property management that tenants all despise property managers on Yelp. It's not often the positive side comes out publicly but I know this team is working hard to improve and they seem to have the property owner side down well.

I like that Onerent is quick to address my issues and calls/texts to make sure I'm statisfied.

OneRent has made the rental process so smooth. Stephen was very helpful & expedited the process for us - as we are excited to lock down the place we viewed. We were able to go to a showing & get the lease in the same day! Thank you!

This is the first time I'm leasing thru Onerent and the process and Communication was really easy and straightforward. It was very professional experience. Very happy with the service.

Was a very straightforward, easygoing process, would recommend to anybody searching for rentals.