Verified
Pick up and drop off were quick and…
Pick up and drop off were quick and easy. No waiting around. The car was great, the transfers timely and anytime we needed to contact you, the response was prompt.
Verified
Good Value
Good car. Good price
Verified
Need to be more friendly and efficient at office and shuttle staff.
Need to be more friendly
Verified
Excellent service
Excellent service , we could not get our first choice at short notice , however Omega provided great communication & alternative car options .
Verified
Great rental experience
Very efficient service. The staff were great. The car was clean and in good condition.
Verified
Excellent service
Excellent service! Everything was seamless—on time and exactly as per the booking. Highly recommend!
Verified
Great vehicle and service
We had a new 8 seat Hyundai van and it was a perfect vehicle to drive around the area. Plenty of room for all the bags after we arrived at the airport. Team at the Omega office were great to work with. No problem to recommend them.
Verified
Great customer service
The customer service was amazing when picking up and dropping off my car. Such a smooth transition! Communication was very strong also! I'll definitely be using them again! Thank you once again Omega rentals!
Verified
Sharon was awesome
Sharon was awesome. Communication was great. Service was great.
Verified
Picked up the car from Christchurch
Picked up the car from Christchurch. Stains on seats. Not cleaned properly, food found in side compartments. Most worrying was the petrol tank lid which was jammed, we could not open it had to force it open. Trying to get someone to help us took forever and wasted our day, when we did get hold of someone he told us what to do and we fixed it ourselves. Few days into our trip we discovered headlight wasn’t working. Again wasted our day to get it fixed. The people in Queenstown were helpful, they wrote a complaint from us to the Christchurch branch and we have still not heard from them.