From first contact with company to consult with dermatologist to product in hand was 5 days. I'll give that a 10/10. I am 68 and been balding since 20s. Dermatologist actually recommended hair transplants but honored my wish to try the topical Dutasteride and Minoxidil. After 2 1/2 months I am seeing real results. Nothing in the past has worked and I have tried just about everything except surgery.

Was very quick, friendly, and knowledgeable. I appreciate the great customer service.

Customer service is the best. Not sold on the product as I appear to be stuck in a 6 month shedding period. So overall 4 stars.

The quality of my call with you this rep was exceptional! Maria was timely, energetic, and compassionate during our whole conversation. Thank you so much & make it a great day!

USPS lost my package, but Cecilia from customer support went above and beyond! She was incredibly attentive, knowledgeable, and genuinely cared about resolving the issue. They promptly sent a replacement, and overall, Happy Head’s support is outstanding.

It works! I had hair loss on a couple of spots due to hair colorings - after 3 months of Happy Head application - I started seeing healthy amount of regrowth. It's now been 4 months and I'm very happy that the bald spots are starting to disappear.

I have been a customer for a few years this product works great and my hair growth has been phenomenal. Recently I think I seem to be having some itching after applying and the service team went out of their way to find a solution for me. Great customer service.

I had two subscriptions at the same time, Customer service representative Kaela was very helpful in canceling One of the subscription and updating the other one to a different formula.

Got me what I needed quickly and efficiently!

Excellent case manager. Answered all my questions and concerns