Lance was extremely helpful
Lance was extremely helpful. I just upgraded to two kinds of DHT blockers. What a difference Happy Head is making. My hairdresser has started recommending it to her customers.
I just with an agent in the chat room.
I just spoke with an agent. She was very helpful, addressed my concerns, and come up with a resolution. In a world where chat rooms can be confusing, this was not.
Inconsistent and lack of quality control
Inconsistent batches raised red flags for me. I started receiving topical refills that were completely different than prior refills. One was actually quite cloudy to milky. I received different responses from customer service in this. One said clearly there's a problem another said it was just due to a different amount of ingredients and I just need to shake it. All of the previous refills were very clear. I question their pharmacy's quality control. Why would they change the amount of ingredients in a prescription without notification?I cancelled my subscription and to get my refund on the last delivery I had to pay to return it.
Excellent product and excellent price
Excellent product and excellent price
Raian B
Raian B. Was so kind and professional. He explained that the doctor didn’t recommend me for the topical hair treatment because I am a breast cancer survivor. What a great and honest company. Don’t find that too much nowadays.
Shinneth C
Shinneth C. At Happy Head customer service did an amazing job at addressing my concerns and resolving my issues.
Very pleased with my interaction with…
Very pleased with my interaction with Maria, as well as with the Happy Head product. Maria was able to make the changes I requested without difficulty.
Great experience -- improved hair…
Great experience -- improved hair density since beginning program over a year ago. Noticed by my hair stylist and wonderful customer service from D"Arya regarding a change in my order. Highly recommend.
I had a great experience with customer…
I had a great experience with customer service agent Maria. My delivery was late and had no tracking. She looked into it, found the package, and got me tracking info.
Happy head products does NOT work!
Happy head products does not work for me! I’ve tried it and it did not give me any results. Their products are ridiculously expensive to maintain I might as well get a hair transplant. They don’t provide you a return label so you’ll end up keeping the product and automatically charged for it! Such a scam.