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Pamela Sinclair

12 October 2022, 16:55

  • AU

Helpful and responsive to ensuring…

Helpful and responsive to ensuring resolution of issue

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Craig Tuit

11 October 2022, 17:40

  • AU

Just asked about my renewal fee

Just asked about my renewal fee, and was given the happy news regarding the discount. The operator was very friendly and helpful renewing the license.

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Edwin Williams

09 October 2022, 16:25

  • AU

I was having difficulty in upgrading a…

I was having difficulty in upgrading a Reckon program. After numerous unsuccessful attempts I contacted Reckon. I could understand your Tech, he was very patient and he took over the upgrade and found that the problem was in my microsoft windows11.

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Wendy Guo

03 October 2022, 06:54

  • AU

Help me to create reckon payroll

Help me to create reckon payroll

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Coral Didomenico

02 October 2022, 15:24

  • AU

STP issue

I needed help with an STP issue so contacted the Support Team. Abhishek resolved the issue promptly and treated me with respect. This is my third STP problem, and each person I have dealt with was knowledgeable, respectful and efficient. I'm very happy with Reckon.

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Pauline

02 October 2022, 07:17

  • AU

Customer service ensured that I was…

Customer service ensured that I was able to continue logging into my account by having I.T. Change they way I log in - very much appreciated

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Tony

29 September 2022, 15:12

  • AU

Very good!

The Reckon consultant was very helpful, patient and professional, and they made sure I was fully conversant with how I go about the task I needed to do.

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Bruce Law

29 September 2022, 11:10

  • AU

First class support for a Difficult Upgrade

First class support for a difficult data file upgrade from QuickBooks 7 to Reckon Accounts Plus 2022. Customer service personnel were patient & knowledgable. Passed to Data Recovery who returned updated file in one day!

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Joanne O'Bree

28 September 2022, 09:34

  • AU

The technical support I received was…EXCELLENT

The technical support I received was very efficient and extremely polite. A problem that I had tolerated for over 12 months was immediately repaired.

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Laurie Piper

28 September 2022, 09:28

  • AU

I was very satisfied with the help I…

I was very satisfied with the help I received. It was very professional, patient and a successful outcome was achieved