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David

04 December 2023, 10:44

  • 1 Review
  • US

Verified

The product was a rip off

It was my mistake. I confused this company with a different one I recently had a problem with. My apologize. I have corrected my review.

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LUCIANO

03 December 2023, 09:28

  • 1 Review
  • IT

Verified

mounting instruction could be better

mounting instruction could be better. eg how the attach solar panel, very confusing and the pictures do not help much

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LFR

01 December 2023, 11:37

  • 1 Review
  • US

Verified

Exceptionally easy to install

Exceptionally easy to install

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Hunter

01 December 2023, 09:07

  • 1 Review
  • US

Verified

The blinds shipped fast and look great

The blinds shipped fast and look great. Will order more for other rooms in my house

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Pam Smith

01 December 2023, 08:50

  • 1 Review
  • CA

Verified

Very easy to install

Very easy to install , motor runs smooth and quiet. Will be purchasing a couple more

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Tom Paul

01 December 2023, 06:18

  • 1 Review
  • US

Verified

How to measure the width of a roller blind is incorrect

I purchased (3) motorized shades (order #15847) and the width of the fabric shade is 1 1/2" less than I expected. On two of the shades it doesn't matter because I ordered them 4" wider than the glass. The one other shade needed to be narrower because of a digital lockset mounted on the French door. Before ordering I referred to how to measure windows for shades and how to measure for French doors. Nowhere do the instructions specify say the width measurement is the width of the roller and not the shade. 1) In the example of "how to measure windows for shades" it states that if the window opening is 38" it might be helpful to order 42" if the s[ace allows. This will provide 2" coverage on each side of the window. This is incorrect, because the fabric would be 40 1/2". 2) In the popup window for outside measuring of motorized roller shades it states *Please note valance will be approximately 1.5" wider than the fabric. It doesn't say if the width you are providing is for the fabric or the the valance. 3) Before I placed the order I called and explained I couldn't add 2-3" beyond the glass size because there is a digital lockset 3/4" from the edge of the glass. I was told to add 3/4" for each side which I did. The delivered shade barely covers the glass because it's 1.5" less than the valance. Prior to ordering with SmartWings I also was looking at Blinds.com. In their instructions for Outside Roller Shades it specifically states the fabric will be narrower than the ordered width. SmartWings does not tell you that. SmartWings will only offer a new shade at 50% off which isn't acceptable.

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Chris Hermitte

22 November 2023, 00:03

  • 1 Review
  • CA

Verified

Excellent Products

Easy ordering, excellent quality and easy installation... so much so that I ordered another set for my living room the day I installed the first set. Matter motor is rock solid and actually made my wife decide that she finally likes the convenience of our HomeKit home!

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Techno Advance

20 November 2023, 08:05

  • 1 Review
  • US

Verified

The smart blinds that everybody should have

I Am an IT Integrator and my client was looking for some smart blinds to add to his house, the overall experience has exceeded my expectations. Here's a breakdown of my experience: Compatibility with Apple HomeKit: The blinds' seamless integration with Apple HomeKit was a major selling point for me. Setting them up to work with my client smart home ecosystem was a breeze, and I appreciated the smooth connectivity. Battery-Powered Efficiency: The decision to go with battery-powered blinds has proven to be a fantastic choice. The blinds function wonderfully, and the battery life is impressive Smooth Paring Process: The paring process was remarkably smooth. I encountered no issues during setup, and the blinds were up and running in no time. It's clear that attention to user experience was a priority. Elegant Remote Control: The remote control is not just functional but also adds an elegant touch to the overall aesthetic, seamlessly blending in with the decor. Exceptional Customer Service: Despite a measurement mistake on my part, the customer service team went above and beyond to provide real solutions to the issue. Their prompt and helpful responses were a testament to their commitment to customer satisfaction. Proactive Follow-Up: What truly sets this experience apart is the proactive follow-up from the customer service team. After my purchase, they continued to check in on the project, ensuring that everything was working as expected. This level of commitment is rare and greatly appreciated. In summary, my client investment of almost $8,000 just in these blinds has been more than justified. The flawless integration with Apple HomeKit, efficient battery-powered operation, smooth setup process, elegant remote control, and outstanding customer service make these blinds a standout choice for those looking to elevate their smart home experience.

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David.

17 November 2023, 10:37

  • 1 Review
  • US

Verified

Disgusting company

Disgusting company. They will annoy you with reviews right after the delivery. How the heck can you test the product if you being asked for review the next day?

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Allan Brooks

15 November 2023, 08:44

  • 1 Review
  • US

Verified

I just got samples of fabric.

I just got samples of fabric.