This is the second time I have used this service. As usual a straight forward process, easy to state ones wishes with notes to explain anything you might have a query about. Fast and efficient and a fraction of the cost if done by a solicitor.

i found this process very easy to follow. Clear instructions and I liked the fact you could complete a certain amount save it and return. The package was reasonably priced in comparison to using a solicitor.

The service from Which? for wills and power of attorney is decent overall. It's quite affordable and convenient, allowing me to work at my own pace without needing a solicitor. The online system is mostly user-friendly with helpful guidance, although some parts are a bit complicated, like printing out the document for detailed checking or understanding additional executor roles. It could benefit from upfront guidance notes to better prepare users. Despite some glitches, like accessing documents or finding storage solutions post-completion, it provides good value compared to traditional options.

Which? Will Service online I had wanted to set up a Will to include a specific animal charity who had agreed to take care of my pets/animals for the rest of their lives and never go into kennels. I wanted a Clause added in for this event. Long story short, I have been repeatedly told this isn’t possible, despite my disagreement. It went to Which? Complaints who did not agree with my complaint. Thankfully, they agreed to refund my fee and I will now contact a solicitor locally to help me with this.

Most Online will services allow you to complete the will advising you as you go along. Only when the will format is complete and everything correct do they ask for money. Which Wills want the money upfront before even knowing your name and your requirements. Very disappointing. We have decided to go elsewhere although we have members of Which for several or more years.

It appears to be a relatively simple process although I haven't completed it yet and I was able to get answers to a few technical questions easily from Which. Another important point is that the Powers of Attorney from Which are cheaper that elsewhere.

I used this service to create LPA's for both Financial and Health & Welfare. Their forms were clear and easy to use with plenty of guidance notes and examples to consider. I particularly liked the fact that these could be completed at your own pace. Once completed, the documents were reviewed by Which Wills and any necessary corrections highlighted to me. I submitted the documents to the OPG and they sailed through without any issues.

This was a fairly stress free thing we had been putting of for many years. Should have done it sooner. We shouldn't have been concerned about making this will as which made it pretty straight forward to do. You fill out a questionnaire they then check it over to make sure there's no mistakes print it & send it to you in the post. Hassle free. Very straightforward, what else can I say. Get it done!!

They process was very simple and without drama. The reviewers made some very valid points, some of which we agreed with and changed the will to suit. I can recommend this easy way of making your wills. Now I’ll try the power of attorney as well!

The forms were easy to follow and looked very professional. The legal review took just over one week and the printed documents arrived quickly. Would recommend this service.