I would give them 5 stars, except that they cannot even provide a manual for the caravan that is up to date, and covers the items installed on the caravan. A basic requirement and they cannot get it right. The van itself is satisfactory and is what you expect.

The Cabrera is our fourth new Bailey van and we are well happy at present (Not been out in anger yet) with what we see. The only down side is that some of the features marketed to be provided with the 2022 van are changed without advising the customer whilst waiting for the caravan to be delivered. I would assume these omissions are decided on at the factory during the build process but relayed to customers. A bit more customer focus needed by bailey.

Very helpful and knowledgeable. Thank you

Excellent service from the Aftercare Team & Engineers I raised a query this morning and the team came back to me in less than an hour It's good to know you have the support if needed

Great responses in a timely manner. Thank you!👍

BAILEY CARAVAN I overran the date for servicing my caravan as I have had health issues during the recent pandemic. I called the service desk and was immediately reassured. I received a confirmatory email stating that my warranty was not affected within minutes of my call. I have now booked a service as quickly as possible. I could no want for anything more in this support.

On my third Bailey autograph motorhome now had a couple of warranty claims and yes waiting for parts to come in but isn’t everyone been kept in the loop and should receive them soon.had problems with all 3 vans I’ve had but nothing major. I personally don’t think Bailey are any worse than other manufacturers they all have problems and issues but one thing I’ll say is you get a lot of things in a Bailey You won’t get as standard on a German motorhome and warranty has always been excellent no issues with claims that’s why I have stuck with them. I hear negative reviews but I speak as I find build quality is fine it’s a hand built van I’ve had other makes and had issues with them all.

The customer service department was so helpful in supplying a coc so I could register my caravan in France very knowledgeable and professional .

We have been away twice now and have found the Bailey Messina a lovely caravan, warm,cosy and easy to tow, we love it.

I purchased my Baily Phoenix 640+ from lady Bailey. The service from there was brilliant and the handover from Sarah was fantastic. Covered everything very well and also very knowledgeable. Couldn’t do enough in helping out with extras that was purchased. So far had two holidays in my van and no big issues as yet. All in all great from start to finish.