Bought my Bailey Pegasus Grande SE Rimini in November 21. My caravan is great and I've enjoyed several trips away in it so far. One little niggle that I get annoyed by is the colour of the brown buttons that cover screw holes I think. Some of the small ones have a woodgrain pattern which makes them almost invisible but the larger ones are plain brown. Why?

12v systems only worked when EHU connected, faulty connector diagnosed by dealer. N/S outer locker door stuck resolved by dealer. All other issues to do with furniture/drawers not aligned being dealt with by dealer

We love our new Cabrera :) it's well made and so comfortable.

Update, we sold the caravan as we couldn't take anymore, yes we lost out and we are sad but it was the best outcome. Bailey clearly did not do any work on the van when it went back first time and as for Ryedale Leisure I wouldn't buy a wheelie bin from them as their service is equally shocking. Well where do we start. We have a Bailey Unicorn Vigo Black edition ordered Feb 2020 at nec collected from Ryedale leisure June 2020. Don't get me started about the dealer, that's for another day. Anyway on collection we found several snags, which eventually were sorted, then the door.... it was bowed i told the dealer from day one, but they thought they new better, they tried to rectify it by removing the door and frame and packing it out with silicone which looked a bodge so guess what a new door and frame was fitted by bailey that was great apart from the amount of sealant around the frame work. The best is yet to come, first service 70% damp, so after another battle with the dealers the van was returned bailey was going to sort have they heck as like I'm away in it now and yes 70% damp in a wider area I've caravanned for 32 years and never known such terrible quality service and dealer support as now. Bailey hang your heads in shame I'm out if pocket and stand to lose 15k as a result of your workmanship. Next week I'm back onto ryedale for another battle let's see where that takes us.

Don’t know where to start but I will never buy a new caravan off Bailey I know we have had COVID but 2 nearly 2 years waiting for parts and a date off our local repair centre Bailey won’t pay for the water leak we have had for 2 years and now waiting for a date for it to go back to the factory to be repaired is unbelievable ,we had several other warranty repairs we had when I was 2 years old now it’s 4 years old we had been told we have to pay for them ourselves is also unbelievable

I have just purchased a 20 year old Bailey Ranger caravan and I wanted to know the specification for the wheels and tyres as I wanted to replace them. I wasn't very hopeful but Darryl at Bailey of Bristol was brilliant. Not only did he send me the original owners manual in pdf form but also that years model range. I have now been able to purchase the said items but I know the correct pressures and how everything should work in the caravan. (Invaluable help)

Having spoken to Gillian at Bailey cavavans you couldnt wish to meet a more helpful person unlike your dealers

First ever caravan purchase. My wife and I were so excited to take delivery of our new caravan,a Bailey black edition Cadiz. We were really disappointed with the build quality .Door lock didn't function properly ( came open twice during night whilst my wife was on caravan site with friend).The door was held shut by less than a mm on the keep .Caravan completely insecure .Slatted bed also wouldn't pull out causing my wife to curtail holiday four days early .Ceiling light covering warped and hanging partly loose where velcro strip had become unglued .Roof blinds sticking .Window has corner pieces of plastic falling off !! Very disappointed indeed.I wrote to Bailey who sent standard reply advising me to take back to dealer which took over one month to get booked in again .Bailey didn't actually address the problems in their reply to my letter .In meantime caravan was insecure on my drive and would not shut properly .Not impressed at all with Bailey caravans .

It will be good when all the faults are sorted out very disappointed

The space and layout of the van really matched my needs. Very long wait from ordering to receiving with limited updates provided to the dealer. Even through this van is a larger 8ft wide and fairly long vehicle its really easy to tow. Really good level of comfort and 'kit' provided at a good price. The only issues that still need to be resolved and reason for lower scoring is that one window lets in a lot of cold air and water pools on the inside roof above the bunk beds leaving the beds damp. I need to get it back to the dealer which is inconvenient and don't expect these issues when purchasing an expensive item that should have a better QA process.