My first ever order was cancelled by them with reason due to "previous chargebacks and fraudulent activity (Vincent B.)" I have never bought anything here before so this is impossible. I'm quite upset of being accused of this. Worst first impression ever!

Tried to return an unopened box monitor. Only to be told that I was straight up lying mad that I would have to lose 15% of the price I brought it for. I hadn’t even opened the box. There’s no give or take with these guys it’s their way or the highway. Keep away where you can I know I will be.

The purchased laptop is great, but the advertised bonus promotional items have not been not delivered. Their online team have not performed in any way. Absolutely no response to 8 phone calls, 2 online tickets or several emails. Interestingly, the online sales phone number has been removed from their web page. Nobody is answering or dealing with this issue, very disappointing.... I'll be contacting Consumer Affairs tomorrow.

Great service from the amazing team at Centrecom Nunawading! Thanks for your professional level of help and support! Cheers Guys! James Inspirations Paint Nunawading

Centrecom Clayton, yesterday, the guy name Alex B being so rude and yelled at my gf because when she walked into the store without check in. Chisopheng Kham.

Scammer with no after sales support, breach of Australian Consumer Law. After sending a defective item back a month ago and "refund approved", no refund has been given. Despite numerous requests to enact the refund my emails are ignored. With dozens of complaints elsewhere regarding hours of waiting on the phone and poor service I decided it is not worth to even call them. Item bought from ebking_aus which is run by Centre Com. A paypal claim has been submitted and this company is now on my blacklist of ripoff merchants. A complaint to Consumer Affairs Victoria (CAV) is forthcoming.

I have purchased a number of items from Centrecom such as the NZXT Z63 AIO Cooler, they have the best prices and the customer service is very responsive. This was during the height of the pandemic, even when the product was out of stock, they continued to update me. All around good retailer, this is for the online store though. The only downside is their range might not be as big as others.

If I could give them a 0 star I would. But that won't bother because I was told by their staff at Centrecom Clayton to leave this review. When he refused to help me trouble shoot over the phone an internet connection on a computer that was bought 5 months ago from them. The computer started sounding like a tractor at full throttle 2 months after purchase. I was told to take it back. They replace the power pack. Now their internet connection is not working. I had an international zoom meeting this morning and was setting up half an hour earlier than needed. I could not connect. All trouble shooting point to their tp link adapter. So I called hoping to be guided through a process a tech expert will know how to handle. Except I was told to bring it in. I said, "I can't I'm half an hours drive from you and I have an important meeting in half and hour can't you pls talk me through fixing this. It's urgent." A most disinterested tech expert said no I won't. You need to bring it in. That's how we work. I won't be able to help you. You either bring it in or we can't help." I said, "This is insane. I won't make it back in time. I'm going to review this online!" Disinterested replied, "Yeah, do that." I replied, " so you are saying I must leave a bad review?" "Yeah, do that." So here I am taking the advice of a tech expert who could not advice me on how to troubleshoot the junk they sold me but was qualified in advice on leaving reviews. Do not buy their made by geeks products. They are made by geeks who cannot build technical things but are experts in reviews. If you need advice on leaving reviews call Centrecom Clayton. They have expert advice in that department. I will now copy this and send to their online tech support on Sunshine. Apparently they can fix things online just not their store experts.