Deceptive stock availability, will just not send your order out if something goes out of stock after your order is placed, they will not tell you or let you know you have to put in a complaint to find out. system showed stock available for 7 days after order and out of stock after 2 weeks still haven't sent order, Customer service terrible you put your order number in the support form and then they waste time asking for it again clearly not worth the few bucks saved.

Ordered a GPU and it got sent to the completely wrong state making me wait an additional 14 days for something that should have taken 3-5 days.

Would not recommend purchasing anything from here. They have made claiming warranty for a faulty product I purchased from there an extremely difficult process. I have also been told that I may incur fees for postage and testing of said faulty product that is still under warranty What a joke, at this point I just want to return it for a refund, but they refuse refunds. Not sure how that’s legal.

Nandish is a rude arrogant jerk who hates female customers

Go to Clayton centre com,nice people and service .Frankston is bad news

On the 10th December 2024 I went shopping for a keyboard to use with a desktop pc that I had got recently assembled at centrecom  to my specs.  I was after a full keyboard with numeric key pad. Display of items on shelves was disgusting, as price tags were ad hoc and didn't match the boxes on the shelves. I  therefore got staff assistance, (some staff had even less than my limited knowledge of keyboards and features). Acting on staff advice, I was sold an AKKO 3098 keyboard for $109.87. (.87cents card fee) The sale occurred at 4.19pm Upon looking at the item after arrival at home, I was dismayed that the keyboard doesn't have a Print Screen key, a feature that I use a lot. I went back to the store the next morning to get a refund and to purchase a more suitable replacement. I was refused the refund by intransigent staff quoting centrecom return  policies supposedly on health grounds. When I complained about not being aware of this policy as it isn't prominently displayed, I was shown the fine print at the bottom of their web site. How is a customer to be aware of this policy when purchasing in store and staff don't inform the customer either verbally or in writing? I thought I had found a good pc supplier, but now will not return as a customer because I consider centrecom to be a shonky business. I am amazed that the above situation isn't in breach of consumer law.

Store outright refuses refunds. Disgusting company.

Dodgy A-Holes! I spent $8000 on a PC (without monitor) It was as about the highest end possible. They picked half of the parts but there were issues. The 128gb DD5 ram that I bought was running SUPER slow! I did some research and found they werent really compatible with my MOBO. They said it's not their fauly and would do nothing. When I asked for my retails cope of Windows they just suplied me a key writen on a scrap bit I paper!! Other issues also!!! THIS IS THE BUNDOORA STORE!

The Bendigo store takes no responsibility for items can not work with computer items mentioned by customers. I had this with 2 motherboards. They were fit for gen 12 and 13. My cpu was gen 14. Now another problem. A psu. It is a sfx psu. Not fit for a full tower case. Bendigo centrecom manager wants a 15% discount for restocking that.

1. They charge credit card fees. The reality is that if we paid cash they would have to pay a huge amount to a security company to take it away. No other high value company passes these fees on. 2. Their reviews when you google them are BS. Look on Product Review and here and you get the real picture. Shady company, shady management clearly. Vote with your wallet. If we let them win then they win. This is not on.