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NB

28 June 2022, 12:22

  • AU

Arrived quickly and in good condition

Bought hard drive, motherboard and CPU. All were good and arrived in tact.

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OD music

07 June 2022, 09:45

  • AU

Worst service of all time! Ever!

Poor service at the Nunawading store is an understatement! I will not be returning, and cannot recommend this company. Power supply failed, and was under warranty. It took over a year for me to get my refund back. I went in on 3 occasions, and was told that someone from accounts would call me and sort it. No one called, and no one sorted it. I sent countless emails, with responses that I would receive the refund and a confirmation email within 3 days. That didn't happen on multiple occasions. When the service team dismantled my computer to get the power supply, the wiring and cable management went from nicely organised, to atrociously plugged in. And they took my nice case screws I had, which I never got back! And no one called or emailed to give an update on the power supply diagnosis. Staff don't understand the POS system. When the manager came along, there was no introduction, or look in the face. Please avoid this company at all cost!

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Philip Anderson

28 May 2022, 19:54

  • AU

Did not fix faulty PC

I bought an Intel NUC. It kept crashing and I sent it back under warranty. They returned it and said it was fixed. It still crashed. I asked for a refund and they said they would get back to me. They did not. In the end, Intel gave me a refund for part of the PC but I still lost about $300 because Centre Com had assembled a kit and added components. This was not obvious when I bought it. I decided to cut my losses as I could not spend any more time arguing with them. Thank you Intel for standing by your product when this retailer would not. I will never buy from Centre Com again. Buyer beware.

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d wood

11 January 2022, 12:58

  • AU

Do not buy

Do not buy. I bought a computer and they didn't offer helpful guidance or instructional manual. some of the problems fixed themselves somehow and others weren't resolved. I just wanted some simple answers, but no.

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Ora Nepe

10 January 2022, 09:00

  • AU

I signed up for some work posting Ads…

I signed up for some work posting Ads to face book, gumtree and Market Place for the company. I was told to post the Ad while waiting on the contract for work and to give my bank details and some ID for conformation. The management is currently working on provision of the contract for all the newly employees Centre Com Australia I will be sending you ads to post on Facebook marketplace now Did that posted the AD got msg for posting Ad from customers and sent them the link to order stuff. Yes ,as we're preparing the salary payments because we gave to pay for the job you have already done with us even without the contract Centre Com Australia That's why we're asking for your ID for confirmation with the name of your bank as to be 100% sure of the payments. Sorry for the late response Centre Com Australia You will be receiving your first salary payment on 7th of Jan. This is a msg i got from them. Good, no purchase yet but from what we have on your track record shows an impressive statistics. Keep up with what you have been doing. Good luck Ora. Well the Friday the 7th comes around and no payment or any sign of a contract. So as anyone would do i msg them saying, I have not received my payment for work done.. Then i get another msg saying you will be receiving your first salary payments on 10th. OMG what is going on with that. So i msg again and send them a screen shot of the previous msg saying i was to be paid on the 7th jan. me: why suddenly the pay dat change after i asked 3 times if we were getting paid friday the 7th, and all 3times i was told yes Friday i will be getting paid, now i have received a msg saying i will be getting paid Monday the 10th. who is running this outfit and can someone please clarify whom i am communicating with as no name is put to the messages. After that i received a msg from them Sorry we will get back to you shortly, apologies for the delay in responding from our technical team. Bear with US Ora. And that was the last msg i got from the company and they blocked me from Face Book chat so i could not send anymore msg to them to chase up payment.. and i had emailed them about that too. so here i am now putting it out there don't work for them unless u have a contract.. my silly mistake for believing that there are some decent human's out there, but as it is with this company so wrong wrong so wrong. I have been scammed goodo Centre Com i hope you can sleep at night.

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C L

23 November 2021, 04:46

  • AU

Disgusting Company

I have bought many products from CentreCom. Last recent purchase was a brand new laptop for our mother's birthday. We've had a lot of trust and faith in CentreCom that we didn't bother checking the box. As our mother was opening the box. We all realised this box had previously been open. Inside the box the seal was already broken. As well as the actual laptop with greasy fingerprints. We thought they must have given us the wrong box. So we decided to return next day for an exchange. Interestingly, they requested us to leave the laptop there for an inspection which only happens on weekdays. So we cut the fuss. We'll take the refund thanks. After 7 days, we received a message. Ready for collection. Must be a mistake again. We got to the store and inquired about our refund. They said theres a problem with your refund and its been rejected. Reason was "the service team inspected the laptop and there was no issues, so it was determined that refund was not required" so in other words if there was issues or no issues with the laptop they would not provide you a full refund. We were fuming by this point. They went to talk to the manager and avout 30 mins later, they said we can refund you there was things we couldn't see in our system. We lined for for another 30 mins for a refund. They tried about 7 times to refund me on multiple cards, them thinking I have a limit. Seriously, theres no limit of you taking my money but there is when refunding me. I've never been so disappointed in a store before. They've literally sunk lower every minute I was in that store. If you are considering purchasing at CentreCom, I'd suggest you do some research and avoid this dodgy disgusting company.

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Chris Tsoumbakos

06 October 2021, 12:05

  • AU

Excellent service and after service.

Excellent service and after service. Ordered a pre-built gaming rig, then decided to make some changes. No lip from the salesman(Duke), just courteous service and a terrific willingness to help. Bundoora Centrecom didn't let me down at all, components at a very reasonable price, excellent service. Personally, I will recommend this company to anyone looking for a customised rig, components, or a pre-build.

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Deejay Relapz

20 September 2021, 12:36

  • AU

Fraudulent waiting for my 380 dollars…

Fraudulent waiting for my 380 dollars back, called and appeared sound like Indian ladies told me they refund money 3 or more working days, still nothing no results no monitor no refund, buyers beware, my bank will be investigating for fraud, I purchased item they made it difficult saying corporate section doesn't resolve customer service issues.

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EMILIO MARTINEZ

01 September 2021, 10:26

  • AU

Fraudulent charges

I've got a small charge in my credit card from this store. I never bought anything from there before - I didn't even know they existed until I've got this problem. Then, I've got several other fraudulent charges from other places after this one, so I think someone working there is involved in credit card fraud.

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Alexander

30 August 2021, 14:16

  • AU

Non existent service

Purchased a monitor that was out of stock but the ETA for new stock was 5 working days. A couple of days later, the ETA blew out to 30 working days. I then cancelled order and received confirmation of the cancellation. Eight days later, I had still not received a refund and after contacting Centre Com, I was told that they would look into matter. Another two days passed with no apparent action by Centre Com. Lodged a dispute with PayPal and within 2 working days, PayPal found in my favor and my account will be recredited with the original amount. Terrible service by Centre Com.