Adin Basic provides poor services

I bought an ASUS laptop for a very good price which was delivered to Brisbane within a week of purchase. I had hesitated after reading so many scathing reviews but added delivery insurance for .1% of purchase price for piece of mind. I’m still unsure about the legitimacy of some of the poor reviews.

Purchased a Samsung Odyssey G7 monitor from the Frankston store in April. Monitor developed scan lines after 4 months. As per the Australian Consumer Law, this is a major fault. Store refused to do anything except for repair, even after I showed them the ACL website and requesting a refund as per my right. Also, after a Google search, this is a common issue with Samsung monitors, which I also advised. They would not budge and only offerred repair. They do not care about Australian Laws, and now I am out of a monitor for my computer waiting for a repair where most likely the issue will reoccur. They've lost me as a customer and will be reporting them to the Department of Fair Trading and ACCC.

they give a telephone number for 'Help'. the only help that gives is to say when they are open - they do not take calls. they have a number for manual verification of bank accounts - that number does not even answer, and 'Optus advises that the mobile number (sic) that you dialled has been disconnected'. They do not take a PO Box for delivery,fair enough, but they also refuse it as a billing address!

i purchased a computer and on the next day i got email saying that i had to prove to them that i was not fraudulent. i made my purchase through PayPal who i have been with for more than 15years and my account is legit. iam no scammer but was treated like one. centrecom did take my payment but refused to give me my computer that i paid for. so i had to cancel my purchase and get my refund to which iam still waiting for. i would not RECCOMEND CENTRECOM TO ANYONE THEY ARE FRAUDALANT and dont care about their customers. people be careful with centrecom

Company sold a faulty product, and refused to refund it - something required under Australian consumer law given the product suffered a major failure requiring more then a month of repair time. Not to mention they steadfastly ignored any queries related to such case.

Centre com have somehow gotten my email address overnight despite never having visited nor engaged with their content. Evidently they’re buying data from somewhere. Despicable.

Sent me a returned motherboard without checking it. Came with bent and broken pins, dirt, broken seals on the box, no tape on the anti-static cover. Wouldn’t accept a refund.

two separate items, denied warranty for customer induced damage, does not show what was damaged, one item was replaced by manufacturer under warranty with no damage, other item wasn't even broken it was a different item on it. Extremely scummy business with no regards to consumer rights, will be reported to the ACCC and will contact my bank about a chargeback, do not buy here unless you want to burn money,

Although there are many negative reviews here on this platform, my review is based on my first experience of purchasing an online product with Centre Com Sunshine Pty Ltd (yes, that is their full name on the Invoice) trading as Centre Com. First, I am within the 20 km radius of their Auburn Superstore - so, my shipping experience can differ with others. The store offered really competitive price for a HDD that I was after and more importantly free shipping included. I was referred to their site by the price comparison tool Zyft (which was pretty helpful). They have many positive reviews in Google (Maps) and that confirmed that I can try them. They had sent the HDD well packaged - as it is the kind of item that is bound to be impacted by bad handling. I received the item within 2 days of purchase. The item is functioning well so far and I have no complaints so far. Hope this is useful to someone else.